View and Edit the Existing Configuration

To meet the needs of your utility, you can view and edit the existing configuration.

To view the existing configuration:

• Request URL: <CXIF-host>/admin/utilityConfigurations

  For example, https://xxxxxxxx.oci.customer-oci.com/admin/utilityConfigurations

• Operation: GET

• Authorization: OAUTH2.0

For instructions on how to find the request URL, see generate-access-token-ref-types.html#GUID-43C1E003-799A-424B-9C89-552E0E104550__section_af5_3rr_42c.

To edit the configuration:

1. Get the response using a GET call.

2. Using the tables in this section, update the configuration and perform a PUT operation to the same endpoint with the entire object as the payload.

Available Configurations

The following topics describe the available configurations by integration point in Customer Experience for Utilities applications. The name in the first column is the {id} of the Utility Configurations to be updated.

In this section:

• Extended Field Configurations
  
• Interaction History Configurations
  
• Person and Premise Search Configurations
  
• Person Data Sync Configurations
  
• Work Queue Extended Field Configurations