1 Oracle Utilities Opower Customer Service Documentation
Welcome to the Oracle Utilities Opower documentation for Customer Service Representatives. Use this information to learn about the Oracle Utilities Opower program and complete common customer support tasks. Have a question? Contact your supervisor or visit My Oracle Support.
Getting Started
- Program Overview
- Response Tactics
- Customer Service Interface Feature Overview
- Product-Specific Support
Frequently Asked Questions
- Frequently-Asked Questions (FAQs)
- How did you select my neighbors?
- Can I opt out of this program?
- I have special circumstances. Why don’t you take these into account?
- How can I improve the accuracy of my neighbor comparison?
- Product-Specific FAQs
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