Activate Your Oracle Utilities Data Intelligence Subscription

After your order for the Oracle Utilities Data Intelligence subscription has been processed, you receive the Welcome email. The name of the service in the body of this Welcome email is "Oracle Utilities Data Intelligence, XXX" where XXX represents the Oracle Utilities Data Intelligence subscriptions you purchased, such as Customer Analytics or Device Analytics.
  1. Review Important – Read Before Activating below.
  2. Write down the name of the Oracle Cloud Infrastructure account or tenancy where you want the Oracle Utilities Data Intelligence instance to be created. (A "cloud account" is also known as "tenancy".) If you have FDI or Fusion Applications, write down the tenancy name where both are deployed.
  3. Ensure that your cloud administrator has been granted the OCI_Administrator role or OCI_Administrators group (whichever is available) for the OCI account in which the Oracle Utilities Data Intelligence service will be activated. See Role Needed to Activate.
  4. Activate the Oracle Utilities Data Intelligence subscription into the same OCI account you identified in step 2. See Activate the Oracle Utilities Data Intelligence Subscription below.
  5. Verify that your subscriptions have been activated correctly by going to the Subscriptions page in the Oracle Cloud Infrastructure Console. See Subscriptions for details.

Important - Read Before Activating

  • If you already have Oracle Fusion Data Intelligence or an Oracle Fusion Cloud Applications account, then the best practice is to always activate Oracle Utilities Data Intelligence into the same account. Doing so saves you time, cost, and complexity when setting up your security integration between Oracle Utilities Data Intelligence and Oracle Fusion Data Intelligence, as well as improved ongoing synchronization performance.
  • From Release 25.12, Universal Credits (UCC) are no longer a prerequisite for activating Oracle Utilities Data Intelligence. However, you may require UCC in specific scenarios:
    • AI/ML Services for advanced analytics and automation.
    • Object Storage Service (OSS) for scalable data storage.
  • If a UCC subscription exists in your Oracle Utilities Data Intelligence account, then you don’t need another UCC subscription.

Role Needed to Activate

You must be a cloud administrator with the OCI_Administrator role or be in the OCI_Administrators group for the Oracle Cloud account that you’re trying to activate your subscriptions into to activate your Oracle Utilities Data Intelligence subscription successfully.

For more information, see Role Needed to Activate in the Fusion Data Intelligence documentation, which also applies to Oracle Utilities Data Intelligence.

Activate the Oracle Utilities Data Intelligence Subscription

Activate your Oracle Utilities Data Intelligence subscription into your Oracle Cloud account. After Oracle processes your subscription order, you receive an email asking you to activate the subscription. As part of the activation process, you sign into the Cloud account that has your Oracle Utilities applications already in it.

Upon signing in, you are taken to the Add Subscription page in the Oracle Cloud Infrastructure Console where you'll add the Oracle Utilities Data Intelligence subscription to the Cloud account.

After you add the Oracle Utilities Data Intelligence subscription, it can take up to an hour for the activation process to complete. You’ll receive another email confirming that your subscription is ready. Don't proceed to the next step until you’ve received this email.

  1. Locate your Oracle Utilities Data Intelligence Welcome email that you received from Oracle Cloud.

    Note:

    The name of the service in the body of this Welcome email is "Oracle Utilities Data Intelligence, XXX" where XXX represents the name of the subscription you purchased, such as Customer Analytics or Device Analytics.
  2. In the email, click Add to existing cloud account.
  3. On the Oracle Cloud page, click Sign In using a Cloud Account Name.
  4. In Cloud Account Name, enter the tenancy name of the existing Oracle Cloud account that has Oracle Utilities Data Intelligence and then click Next.

    If you don't see your existing Oracle Cloud account that has Oracle Utilities Data Intelligence in it, stop and submit a service request against “Oracle Utilities Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage EWDI Instance and then select EWDI Activation. Ensure that you include the account name you are trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.

  5. On the Oracle Cloud Account Sign In page, sign in as follows:
    • If the tenancy is set up with single sign-on, then in the Single Sign-On (SSO) section, select the applicable identity provider and click Continue to display the sign-in details.

      In the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Utilities Data Intelligence Cloud account, enter your credentials, and then click Sign In.

    • If the tenancy isn’t set up with single sign-on, then in the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Utilities Data Intelligence Cloud account, enter your credentials and then click Sign In.
  6. On the Add subscription page that displays, click the applicable row to select the subscription that matches the subscription listed in the activation email and then click Add subscription.

    Note:

    Stop here if you don’t see the subscription that you wish to activate. It likely means that you don’t have the OCI_Administrator role or Administrators group (whichever is available) assigned to you. You must contact your cloud account administrator. If you’ve been assigned the OCI_Administrator role or are part of the Administrators group, then enter a service request against “Oracle Utilities Data Intelligence” in My Oracle Support so that it gets routed to the correct team. Ensure that you include the account name you are trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.
  7. In the Thanks for adding your subscriptions message, click Close.

    It can take up to an hour to receive an email with the subject "Your services are ready!”.

  8. Open the email that you receive from Oracle Cloud stating that your services are ready and click Sign in. Use your Cloud account credentials.
  9. In the Oracle Cloud Infrastructure Console , click the Navigator menu icon, click Analytics & AI, and then under Analytics, click Data Intelligence.
  10. On the Utilities Data Intelligence Instances page, verify that the subscriptions listed in the Compartment banner match your Oracle Utilities Data Intelligence order and the Create Instance button is enabled.

    Before you click Create Instance, ensure that you set up user access using single sign-on. See Set Up User Access to Oracle Utilities Data Intelligence Using Single Sign-On. Once you set up user access, you can create your instance.

    To create an instance, see Create an Oracle Utilities Data Intelligence Subscription Instance.