Activate Your Oracle Energy and Water Data Intelligence Subscription

Before getting started, it's important to note that a Universal Credits (UCC) subscription is a technical prerequisite to activating Oracle Energy and Water Data Intelligence. An active UCC subscription must exist in the cloud account in which you plan to activate Oracle Energy and Water Data Intelligence.

Oracle Energy and Water Data Intelligence has dependencies on Oracle Analytics Cloud and Oracle Autonomous Data Warehouse, and these services are only available with an UCC subscription. Typically there's no additional charge for these services. For exceptions, see Important – Read Before Activating.

After your order for the Oracle Energy and Water Data Intelligence subscription has been processed, you receive the following two Welcome emails in any sequence:

  • Welcome email for your Universal Credits (UCC) subscription - The name of the service in the body of this Welcome email is "Oracle PaaS and IaaS Universal Credits".
  • Welcome email for your Oracle Energy and Water Data Intelligence subscription - The name of the service in the body of this Welcome email is "Oracle Energy and Water Data Intelligence, XXX" where XXX represents the Oracle Energy and Water Data Intelligence subscriptions you purchased, such as Customer Analytics or Device Analytics.
  1. Review Important – Read Before Activating.
  2. Write down the name of the Oracle Cloud Infrastructure account or tenancy where you want the Oracle Energy and Water Data Intelligence instance to be created. (Note: A "cloud account" is also known as "tenancy".)
  3. Ensure that your cloud administrator has been granted the OCI_Administrator role or OCI_Administrators group (whichever is available) for the OCI account in which the Oracle Energy and Water Data Intelligence service will be activated. See Role Needed to Activate.
  4. Activate your UCC subscription into your account.

  5. After activating the UCC subscription, be sure to wait until you receive a confirmation email from Oracle Cloud stating that your services are ready before moving to step 6.

    Note:

    It can take up to an hour for the activation process to finish and for a confirmation email to arrive. Wait until you receive a confirmation email from Oracle Cloud stating that your services are ready before signing back into your Oracle Cloud Infrastructure Console account and verifying that your Oracle Energy and Water Data Intelligence entitlements appear and that the Create Instance button is enabled.
  6. Activate the Oracle Energy and Water Data Intelligence subscription into the same OCI account.
  7. Verify that your subscriptions have been activated correctly by going to the Subscriptions page in the Oracle Cloud Infrastructure Console. See Subscriptions for details.

Important - Read Before Activating

  • If you already have Oracle Fusion Data Intelligence or an Oracle Fusion Cloud Applications account, then the best practice is to always activate UCC and Oracle Energy and Water Data Intelligence into the same account. Doing so saves you time, cost and complexity when setting up your security integration between Oracle Energy and Water Data Intelligence and Oracle Fusion Data Intelligence, as well as improved ongoing synchronization performance.
  • UCC PAYG subscriptions expire within 30 days of receiving the UCC Welcome email. It's very important that you activate UCC into your Oracle Energy and Water Data Intelligence cloud account within 30 days of receiving it. If the UCC PAYG subscription expires, then UCC activation will fail and you'll need to submit a service request prior to trying to activate Oracle Energy and Water Data Intelligence.
  • Attempting to activate Oracle Energy and Water Data Intelligence before activating your UCC subscription will result in a warning message telling you to activate into an Oracle Cloud account with a UCC subscription. Go back and activate UCC into your Oracle Cloud account and be sure to wait until you receive a confirmation email from Oracle Cloud stating that your services are ready before activating Oracle Energy and Water Data Intelligence.

Role Needed to Activate

You must be a cloud administrator with the OCI_Administrator role or be in the OCI_Administrators group for the Oracle Cloud account that you’re trying to activate your subscriptions into to activate successfully both UCC and Oracle Energy and Water Data Intelligence subscriptions.

For more information, see Role Needed to Activate in the Fusion Data Intelligence documentation, which also applies to Oracle Energy and Water Data Intelligence.

Activate the Universal Credits Subscription

Activate the new UCC subscription into your existing Oracle Cloud Infrastructure account using the Add to existing cloud account option in the UCC Welcome email.

If you don't see your existing Oracle Cloud Infrastructure account when selecting the cloud account to activate into, stop and submit a service request against “Oracle Energy and Water Data Intelligence” in My Oracle Support so that it gets routed to the correct team.

  1. Locate your UCC Welcome email.
  2. In the UCC Welcome email, click Add to existing cloud account.
  3. Follow the instructions in Add the New Cloud Service to an Existing Oracle Cloud Account in the Oracle Cloud documentation.

    Note: It can take up to an hour for the activation process to finish. Once it completes, you'll receive an email with the subject "Your services are ready!”. Don't proceed to the next step until you have received this email.

Activate the Oracle Energy and Water Data Intelligence Subscription

Activate your Oracle Energy and Water Data Intelligence subscription into the Oracle Cloud account where you have Universal Credits (UCC).

After Oracle processes your subscription order, you receive an email asking you to activate the subscription. As part of the activation process, you sign into the Cloud account that has both your Oracle Energy and Water applications and UCC subscription already in it. Upon signing in, you are taken to the Add Subscription page in the Oracle Cloud Infrastructure Console where you'll add the Oracle Energy and Water Data Intelligence subscription to the Cloud account.

After you add the Oracle Energy and Water Data Intelligence subscription, it can take up to an hour for the activation process to complete. You’ll receive another email confirming that your subscription is ready. Don't proceed to the next step until you’ve received this email.

  1. Locate your Oracle Energy and Water Data Intelligence Welcome email that you received from Oracle Cloud.

    Note: The name of the service in the body of this Welcome email is "Oracle Energy and Water Data Intelligence, XXX" where XXX represents the name of the subscription you purchased, such as Customer Analytics or Device Analytics.

  2. In the email, click Add to existing cloud account.
  3. On the Oracle Cloud page, click Sign In using a Cloud Account Name.
  4. In Cloud Account Name, enter the tenancy name of the existing Oracle Cloud account that has UCC and Oracle Energy and Water Data Intelligence and then click Next.

    If you don't see your existing Oracle Cloud account that has UCC and Oracle Energy and Water Data Intelligence in it, stop and submit a service request against “Oracle Energy and Water Data Intelligence” in My Oracle Support so that it gets routed to the correct team. For this service request, select Significant Impairment as Issue Type and in Problem Type, click Activate, Create, Delete, Manage EWDI Instance and then select EWDI Activation. Ensure that you include the account name you are trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.

  5. On the Oracle Cloud Account Sign In page, sign in as follows:
    • If the tenancy is set up with single sign-on, then in the Single Sign-On (SSO) section, select the applicable identity provider and click Continue to display the sign-in details.

      In the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Energy and Water Data Intelligence Cloud account, enter your credentials, and then click Sign In.

    • If the tenancy isn’t set up with single sign-on, then in the Oracle Cloud Account sign-in details, verify that the tenancy name is your Oracle Energy and Water Data Intelligence Cloud account, enter your credentials and then click Sign In.
  6. On the Add subscription page that displays, click the applicable row to select the subscription that matches the subscription listed in the activation email and then click Add subscription.

    Note: Stop here if you don’t see the subscription that you wish to activate. It likely means that you don’t have the OCI_Administrator role or Administrators group (whichever is available) assigned to you. You must contact your cloud account administrator. If you’ve been assigned the OCI_Administrator role or are part of the Administrators group, then enter a service request against “Oracle Energy and Water Data Intelligence” in My Oracle Support so that it gets routed to the correct team. Ensure that you include the account name you are trying to activate into along with a screen shot showing that you’ve been assigned this role in that Cloud account.

  7. In the Thanks for adding your subscriptions message, click Close.

    It can take up to an hour to receive an email with the subject "Your services are ready!”.

  8. Open the email that you receive from Oracle Cloud stating that your services are ready and click Sign in. Use your Cloud account credentials.
  9. In the Oracle Cloud Infrastructure Console , click the Navigator menu icon, click Analytics & AI, and then under Analytics, click Data Intelligence.
  10. On the Energy and Water Data Intelligence Instances page, verify that the subscriptions listed in the Compartment banner match your Oracle Energy and Water Data Intelligence order and the Create Instance button is enabled.

    Before you click Create Instance, ensure that you set up user access using single sign-on. See Set Up User Access to Oracle Energy and Water Data Intelligence Using Single Sign-On. Once you set up user access, you can create your instance.

    To create an instance, see Create an Oracle Energy and Water Data Intelligence Subscription Instance.