Bill Guide

The Bill Guide is a summary of billing insights that helps customers better understand their most recent billed usage charges. It includes a bill breakdown, weather insight, and neighbor comparison insight.

Use the information below to review the available configuration options.

Bill Guide Example

The image below shows an example of the Bill Guide.

Image of bill guide dashboard

Configuration Options

The tables below present some of the most common Bill Guide configurations. Your Delivery Team will work with you to explain the available configurations, and to help you choose what to change. If you have questions about an element that is not listed below, contact your Delivery Team.

General Configuration

Configuration Option	Input Value
Widget Display Show or hide the insight widgets that appear next to the Bill Breakdown. The insights that can be shown or hidden include: Most Recent Bill Weather Insight Neighbor Comparison Insight Default: Display both insights.	Required Choose one of the following: Use the default. Hide the following insights:
Interface Text Update the default interface text of a widget component. Interface text refers to the messages and labels that appear in the user interface of a component. This includes insight statements, buttons, graph labels, explanatory statements, and disclaimers. Default: Varies by widget component.	Optional Choose one of the following: Use the default text. Work with your Delivery Team to update the default text.
Temperature Unit Choose Fahrenheit or Celsius as the temperature unit for the weather information that displays in the Most Recent Bill Weather Insight. Default: Fahrenheit.	Required Choose one of the following: Use the default. Use Celsius.

Configuration Option

Input Value

Widget Display

Show or hide the insight widgets that appear next to the Bill Breakdown. The insights that can be shown or hidden include:

Default: Display both insights.

Required

Choose one of the following:

Use the default.
Hide the following insights:

Interface Text

Update the default interface text of a widget component. Interface text refers to the messages and labels that appear in the user interface of a component. This includes insight statements, buttons, graph labels, explanatory statements, and disclaimers.

Default: Varies by widget component.

Optional

Choose one of the following:

Use the default text.
Work with your Delivery Team to update the default text.

Temperature Unit

Choose Fahrenheit or Celsius as the temperature unit for the weather information that displays in the Most Recent Bill Weather Insight.

Default: Fahrenheit.

Required

Choose one of the following:

Use the default.
Use Celsius.

Bill Breakdown Configuration

Configuration Option	Input Value
Widget Component Display Show or hide a component within the Bill Breakdown widget: Bill period date range Bill period length (in days) Posted on date (the date when a bill was posted to a customer’s account) Default: Display all widget components if there is sufficient data.	Required Choose one of the following: Use the default. Hide the following components:

Configuration Option

Input Value

Widget Component Display

Show or hide a component within the Bill Breakdown widget:

Bill period date range
Bill period length (in days)
Posted on date (the date when a bill was posted to a customer’s account)

Default: Display all widget components if there is sufficient data.

Required

Choose one of the following:

Use the default.
Hide the following components:

User Experience Variations

The user experience may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, whether rates are modeled, and other factors. For more information, see Bill Guide in the Digital Self Service - Energy Management Cloud Services Overview.