Neighbor Comparison

The Neighbor Comparison compares the customer (“You”) to two groups: “Efficient Neighbors” and “All Neighbors.” The results are displayed in a horizontal bar graph, and a message explains how the customer compares to their efficient neighbors. The customer can fall into one of three states: "Great,” "Good,” or “Using more than average". "Efficient Neighbors" are defined as the most efficient 20% of the customer's neighbors. An informational section below the bar graph provides details about the comparison. Use this page to review the available configuration options.

Neighbor Comparison Example

The image shows an example of the Neighbor Comparison and indicates the primary configuration options.

Neighbor Comparison, which compares a customer's energy use to efficient neighbors and average neighbors. Energy use is displayed as a bar graph and smiley faces are used for an overall comparison

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Button URLs The main view of the widget contains a button that routes the user to a URL. These links can be configured. Default: If the user is using more than average, they are directed to Ways to Save. If the user is Good or Great, they are directed to the Data Browser.	Optional Choose one of the following: Use the default option Great URL: Good URL: More than average URL:
Default Fuel in Drop-Down Menu For dual fuel customers, a drop-down menu is displayed so that they can switch between fuel types. The default fuel that is selected in the menu can be configured. Default: "Energy". This is a view of energy units that combine gas and electricity. The other menu items are "Gas" and "Electricity."	Optional Choose one of the following: Use the default option. Use "Electricity" as the default. Use "Gas" as the default.

Configuration Option

Input Value

Button URLs

The main view of the widget contains a button that routes the user to a URL. These links can be configured.

Default: If the user is using more than average, they are directed to Ways to Save. If the user is Good or Great, they are directed to the Data Browser.

Optional

Choose one of the following:

Use the default option

Great URL:
Good URL:
More than average URL:

Default Fuel in Drop-Down Menu

For dual fuel customers, a drop-down menu is displayed so that they can switch between fuel types. The default fuel that is selected in the menu can be configured.

Default: "Energy". This is a view of energy units that combine gas and electricity. The other menu items are "Gas" and "Electricity."

Optional

Choose one of the following:

Use the default option.
Use "Electricity" as the default.
Use "Gas" as the default.

User Experience Variations

The user experience of the feature may vary for customers and utilities depending upon their service types (gas, electricity, dual fuel, and so on), available data, locale, and other factors. For more information, see Neighbor Comparison in the Digital Self Service Energy Management Cloud Services Overview Guide and go to the User Experience Variations section.