Solar Report
The Solar Report provides a personalized report experience that is focused on improving energy savings behaviors and customer satisfaction for solar customers. The report takes into account the impact of solar on the customer's energy use and acknowledges how their solar use contributes to the public good. There are two types of solar reports: the welcome report and progress report.
Solar Welcome Report: The welcome report is the first report a customer on a solar plan receives. It introduces the customer to their solar-only neighbor comparison and tells them what they can expect from subsequent reports.
Solar Progress Report: The progress report is focused on general energy efficiency and money saving goals for solar customers.
Report Modules
Email Home Energy Report v3 is built with predefined mix of dynamic and static modules carefully crafted to tell customers a personalized story about their energy use. It provides new experiences and insights that vary over time, depending on specific customer attributes and utility goals. Go to the individual module page for more details on the user experience.
Solar Welcome Report
The Solar Welcome Report includes the following modules:
- Subject Line (Not Depicted)
- Header
- Welcome
- Energy Use Benchmark
- Three-Bar Neighbor Comparison
- Solar Report Tips
- Customer Feedback
- Footer
Solar Progress Report
The Solar Progress Report includes the same modules as the Solar Welcome Report, except it omits the Welcome module.