EV Post-Bill Report Main Insight Module
The EV Post Bill Report Main Insight module provides the reader with an overview of their electric vehicle (EV) charging during the most recent billing period. The module rates their charging habits as fair, good, or great, compares their on-peak and off-peak charging, identifies how much they spent charging their vehicle, provides tips to improve their charging habits, and explains how the utility tracks EV charging data.
Requirements
There are no module-specific requirements. For product requirements, see Requirements and Limitations for EV Charging Coach Emails.
User Experience Variations
This topic discusses how the module can vary.
Two vs. Three Peak Periods (All Charging States)
The module varies as follows, depending on whether the customer has 2 or 3 periods in their rate plan:
- When the customer's rate plan includes two periods, the chart displays two bars.
- When the customer's rate plan includes three different periods, the chart displays three bars.
Fair and Good Chargers (Two and Three Periods)
When the customer’s on-peak cost is greater than the low threshold (default 10%), the module varies as follows:
- Rating Statement: The statement reads, ”Your on-peak EV charging was fair” or ”Your on-peak EV charging was good”
- Incentive Statement: The grey box contains two statements, both of which are compared to 0% on-peak with all on-peak usage shifted to the lowest price period. For example, the header states "Can you shift more of your charging to super off-peak?" and includes no leaves. The module then provides information about how many other customers at the utility are charging mostly during super off-peak hours. This statement begins with a graphic depicting several houses, and reads "Over 6,000 UtilityCo customers charge their EV almost entirely during super off-peak each month." The last section of the statement begins with a dollar sign graphic, and tells the reader how much they can save if they also receive a great rating. For example, "If you join them, you could save up to $7 a month, which can add up to $84 a year."
Great Chargers (Two Periods)
When the customer’s on-peak charging cost is less than the low threshold (default 10%), the module varies as follows:
- Rating Statement: The statement reads, "Excellent! Your on-peak EV charging was great" and is followed by three green leaves.
- Incentive Statement: Not displayed
Great Chargers (Three Periods)
When the customer’s on-peak cost is less than the low threshold (default 10%), but not all charging occurred in the lowest price period, the module varies as follows:
- Rating Statement: The statement reads, "Excellent! Your on-peak EV charging was great" and is followed by three green leaves.
- Incentive Statement: The grey box contains two statements, both of which are compared to 0% on-peak with all on-peak usage shifted to the lowest price period. For example, the header states "Can you shift more of your charging to super off-peak?" and includes no leaves. The module then provides information about how many other customers at the utility are charging mostly during super off-peak hours. This statement begins with a graphic depicting several houses, and reads "Over 6,000 UtilityCo customers charge their EV almost entirely during super off-peak each month." The last section of the statement begins with a dollar sign graphic, and tells the reader how much they can save if they also receive a great rating. For example, "If you join them, you could save up to $7 a month, which can add up to $84 a year.”
Super Great Chargers (Three Periods)
When the customer's charging during the highest-cost and middle-cost periods are both less than the low threshold (default 10%), the module varies as follows:
- Rating Statement: The statement reads, "Excellent! Your on-peak EV charging was great" and is followed by three green leaves.
- Incentive Statement: Not displayed
The super-great charging variation is not available for customers with only two periods.
Icon Variations
- Leaves
- Smiley faces
- Medals
If the utility chooses to use the icons, they are present in both the Rating Statement and the Incentive Statement.
Usage Variation
- Charging Graph: The numbers on the graph depict usage in percentages instead of costs.
- Spending Statement: The statement that typically appears below the chart is not included in the module.
Configuration Options
For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.
Table 6-9 Configuration Options
| Configuration Option | Input Value |
|---|---|
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Images The images can be configured to use client-specific colors. Other than that, the image can not be changed. |
Optional Specify client branding colors. |
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Social Norm Icons Utilities can specify whether they want to use icons in their rating statement, and if so, which icons they use. Icon choices include:
|
Optional Specify one of the following:
|
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Injunctive Norm Language The injunctive norm language used in the rating statement can be adjusted to meet the needs of the utility. By default the language is:
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Optional Specify one of the following:
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Missing Disaggregation Days Allowed Specify the number of days that disaggregation data can be missing before the module fails. For example, if you set this option to 5, the module will fail if there are 6 days of disaggregation data missing for the bill period. Note that the email is sent without this module if it fails. Default: 5 days |
Optional Specify one of these options:
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Total EV Charging Threshold Specify the required amount of EV charging that must be detected for the module to be included. For example, if you set this option to 10, the module will fail if the customer's EV charging totals 9 kWh. Note that the email is sent without this module if it fails. Default: 10 kWh |
Optional Specify one of these options:
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To see how this module fits into the overall user experience, see Design and Configuration.