Menu Option | Description | View | Toolbar Icon |
Callers | Changes the Trouble Info tab to the Using the Trouble Info Callers View. | All | |
Customers | Changes the Trouble Info tab to the Using the Trouble Info Customers View. | All | |
Supply Points | Changes the Trouble Info tab to the Using the Trouble Info Supply Points View. | All | |
AMI Customers | Changes the Trouble Info tab to the Using the Trouble Info AMI Customers View. | All | |
Export Table... | Opens a dialog box to allow you to save the current table view data to a comma separated value (csv) file. | All | |
Print | Opens the Print Preview dialog box, allowing you to print the current contents of the current view. | All |
Menu Option | Description | View |
Sort Dialog... | Opens the Sort Dialog, which allows you to choose the sort columns and type (that is, ascending or descending). | All |
Default | Sorts the table according to the default settings for the view. | All |
Menu Option | Description | Views | Icon |
---|---|---|---|
Refresh | Refreshes the data in the current view. | All, except AMI Customers | ![]() |
Call Info... | Opens the Call Info window for the selected call. See “Viewing Call Info”. | Callers | |
Ungroup | Opens the Ungroup dialog box, allowing you to ungroup the selected calls from the event. | Callers | |
Unassociate | Opens the Unassociate dialog box, allowing you to unassociate the selected calls from this device and (optionally) associate them with a new device. See Unassociating a Call from a Device for more information. | Callers | |
Transfer Call | Opens the Transfer Call dialog box, allowing you to transfer the selected call(s) to a different event. See “Transferring a Call to a Different Event” for more information. | Callers | |
Move Customers... | Opens the Move Customers dialog box, allowing you to move selected customers to a new device. See “Moving Customers to a Different Device” for more information. | Callers, Customers | |
Show DER Units... | Opens the Customer DER Units dialog box, allowing the user to view relevant information for each customer DER unit. Note: This option will only be enabled if the DER count column is equal or greater than one. | Customers | -- |
Edit Clues... | Opens the Edit Clues dialog box for the selected call. See Editing Call Clues for details. | Callers | |
View | Targets the Viewer on the Supply Point for the selected call. | Supply Points | |
Remove | Removes the selected device from the event. | Supply Points | |
Update Event | Updates the event by saving changes, such as removing a device from an event. | Supply Points | |
AMI Confirm | Requests meter pings from AMI system for the selected customers, if applicable. See “Creating AMI Requests” for details. | AMI Customers | |
AMI Load Side | Requests load side connection information from the AMI system for the selected customer. | AMI Customers | -- |
AMI Voltage | Requests a voltage reading from the AMI system for the selected customers. | AMI Customers | -- |
AMI Power History... | Opens the AMI Power History dialog box for the selected customer. Note: If no AMI Power History data exists, a ‘No AMI Meter Power History' dialog box will be displayed. | AMI Customers | |
AMI Load Side History... | Opens the AMI Load Side History dialog box for the selected customer. The table displays the following: • The date the load side connection information was received. • The meter load side connection status. Note: If no AMI Load Side History data exists, a ‘No AMI Meter Load Side History' dialog box will be displayed. | AMI Customers | -- |
AMI Voltage History... | Opens the AMI Voltage History dialog box for the selected customer. The table displays the following: • The date the voltage data was received. • The voltage value. For multiphase meters, this column may contain multiple voltage values. Note: If no AMI Voltage History data exists, a ‘No AMI Meter Voltage History' dialog box will be displayed. | AMI Customers | |
Disable AMI | Disables AMI functionality for the selected meters. This option is only available when Oracle Utilities Network Management System is integrated with Oracle Utilities Smart Grid Gateway. | AMI Customers | |
Enable AMI | Enables AMI functionality for the selected meters. This option is only available when Oracle Utilities Network Management System is integrated with Oracle Utilities Smart Grid Gateway. | AMI Customers | ![]() |