Setup Sequence

And now you're ready to set up your campaign. The following points describe the order in which this should be done:

Warning:

We have assumed that you have already designed your organization's SP types, SA types, start options and rates. If you have not yet done this, we recommend familiarizing yourself with the concepts described in Designing SP Types, Rates and Defining Service Agreement Types before designing your campaigns and packages.

Note:

The default campaign on the installation record. If the campaign you've setup is the "default" campaign used when a user presses the Add Order button on Control Central, make sure to specify it as the default campaign on the installation record. Refer to Setting up a New Customer Prior To Starting Service for more information.