BC Duplicate Issue by GL

The Teller can use the BC Operations screen to issue the instrument if the customer or banker lost the instrument or if the instrument is damaged.

In case of a request raised by the customer, additional charges will be deducted while issuing again. The system will allow for duplicate issue only if:

• The duplicate issue is allowed at the instrument type level

• The instrument is not liquidated, canceled, or refunded

• The instrument is issued or revalidated but not liquidated/refunded/canceled

• Rule based authorization is not supported for duplicate issue

To issue a duplicate instrument:

1. On the Homepage, from Teller mega menu, under Remittances, click BC Operations or specify BC Operations in the search icon bar and select the screen.
   The BC Operations screen is displayed.

   Figure 8-20 BC Operations - Duplicate Issue

   
   

   
   Description of "Figure 8-20 BC Operations - Duplicate Issue"

   
   
2. On the BC Operations screen, specify the fields. For more information on the fields in the BC Operations screen, refer to Table 8-15.
3. Specify the charge details. For information on the fields in the Charge Details segment, refer to Add Charge Details.
4. Click on the View BC Details data segment to view the additional details of the BC when the issue mode as GL.

   Note:

   For more information on screen for the View BC Details data segment, refer to Figure 8-16.
5. On the View BC Details screen, view the fields. For more information on field description for the View BC Details data segment, refer to Table 8-14.
6. Click Submit.

   A teller sequence number is generated, and the Transaction Completed Successfully information message is displayed.

   Note:

   The transaction is moved to authorization in case of any warning raised when the transaction saves.