7.2 Unblock Card

This topic provides the systematic instructions to user to unblock their blocked credit card.

Figure 7-2 Unblock Card

Description of "Figure 7-2 Unblock Card"

Note:

The fields which are marked as Required are mandatory.

For more information on fields, refer to the field description table.

Table 7-2 Unblock Card - Field Description

Field Name	Description
Card Number	Select the credit card which needs to be unblocked.
Action	The user is required to specify the whether he/she wants to block or unblock the card. The options are: Block Unblock

To unblock the credit card:

1. Navigate to the Block / Unblock Card screen.
2. From the Card Number list, select the credit card which needs to be unblocked.
3. Choose option Unblock to unblock the credit card from the Action field.
4. Perform one of the following actions:
   • Click Submit.

     The Review screen appears.

   • Click Cancel to cancel the transaction.
5. Perform one of the following actions:
   • Verify the details and click Confirm.

     The success message appears, along with the service request number.

   • Click Back to navigate back to the previous screen.
   • Click Cancel to cancel the transaction.
6. Perform one of the following actions:
   • Click Home to go to the Dashboard screen.
   • Click View Card Details to visit the card details page.