3 Credit Card Details

This topic provides the systematic instructions to user to view the credit card details such as billing information, cash and credit limits, card validity, and reward program details.

The user can navigate to the credit card details page by selecting any credit card displayed in the summary section of the credit cards widget.

The credit card details screen displays key information related to a credit card across multiple widgets, such as:

  • Relationship Credit Card: Allows actions to be performed on the card.
  • Card Details: Provides detailed information about the card itself.
  • Billed Transaction Tab: Displays all billed transactions. Click on the Show All Transactions to view all the billed transactions.
  • Unbilled Transaction Tab: Displays the transactions that have not yet been billed.
  • EMI Tab: Provides details on equated monthly installments.
  • Pre-qualified Offer: Displays personalized offers for the user.
  • Spend Analysis: Offers insights into the user's spending patterns.
  • Manage Cards: Allows to perform card related transaction
  • Statement History: Displays the debit and credit entries along with each transaction amount and reference details
  • Rewards: Displays the rewards accumulated on the credit card.
  • Upgrade Your Card Now: existing credit card upgraded to avail better benefits and facilities

This option also displays the Total Outstanding amount and the Available Limit on the card, along with a link to download the statement. The user can select the desired relationship card from a drop-down list located in the header, and the application will then display the corresponding details for that card.

The Spend widget offers insights into the user's spending patterns. It displays a holistic view of the overall spends across 1,2, and 3months. It visualizes spending patterns through a donut chart, categorizing expenditures associated with the card. For more information refer My Spend section.

To view the credit card details:

  1. Perform anyone of the following navigation to access the Aggregation Dashboard screen.
    • From the Dashboard, click Toggle menu, then click Menu, and then click Cards .

      Under Cards , click Credit Cards , and then from the Credit Card List, then click on the credit card.

    • From the Search bar, type Credit Cards – Cards Details and press Enter.
    • On the Dashboard, click Overview widget, then click Credit Cards card, and then click on the Credit Card .

    The Credit Card Details screen appears.

  2. Click on the active card to view the details of the respective card.
    The details of the selected credit card appear on the Credit Card Details screen.

    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 3-1 Credit Card Details, Billed Transactions tab, and Spend Analysis widget- Field Description

    Field Name Description
    Card Status Displays the current status of the card.

    The possible values are:

    • Active
    • Inactive
    • Blocked
    • Suspended
    • Cancelled
    Card Type Displays the card type as primary card or Add-on card.
    Name of Bank Displays the name of the bank that has issued the card.
    Card Product Displays the credit card product name.
    Card Number Displays the credit card number in masked format.
    Expires On Displays the date on which card will expired shown in MMMDD,YYYY format.
    CVV Displays the CVV number in encrypted form on the card.

    Click on the cvvlink to unhide the CVV number.

    The Card Verification Value number (CVV) is the 3 digit number printed on the reverse of most credit cards.

    Card Holder Name Displays the card holders name as embossed on the card.
    Actions Displays the card related actions based on the card status.

    Following are the card related actions can be performed based on the card status:

    • Manage
    • Block
    • Unblock
    • CVV
    • Activate
    • Add On (Count of Add On cards)

    Note:

    On clicking each option, the user is re-directed to the respective screen.
    Current Outstanding Amount Displays the total current outstanding amount due on credit card.
    Pay Now Click on the link to make payment towards the credit card bill.
    Due Date The date before which either minimum due or full payment is to be done.

    This information is shown in case of a primary card.

    Total Outstanding Displays the total current outstanding amount to be paid.
    Available Limit Displays the total cash or credit limit available on the user's card.
    Download Statement Click on the link to download the statement in password protected pdf format.

    Billed Transactions tab

    This tab displays the billed transactions

     
    Merchant Photo Displays the merchant’s logo, if uploaded, against merchant name.
    Merchant Name Displays the name of the merchant.
    Reference Number Displays the transaction reference number of the transaction.
    Date Displays the date on which the transaction took place.
    Reward Point Earned Displays the rewards points earned on the transaction.
    Amount Displays the transaction amount along with the currency.
    Transaction Type The type of transaction performed, i.e. if it was a debit or credit transaction.

    The options are:

    • debit transactionicon- debit only transaction
    • Credit transactionicon – credit only transaction
    Convert to EMI Click on the link to convert the transaction amount into an EMI option, allowing you to pay the amount in small installments.

    Note:

    Convert to EMI option is displayed only in case of the higher amount.
    Raise Dispute icon Click on the Raise dispute transactionicon to Initiate a dispute for unauthorized charges, fraudulent or duplicate transactions.
    Show All Transactions Click on the Show All Transactions link to view all the billed transactions.
    Spend Analysis

    This section displays the spending analysis of the customer. The user can view the total expenditure incurred during the past 1/2/3 months.

    Total Spends Displays the total amount spent in percentage as well as in amount for the selected duration and account/card.

    It also shows the percentage change in spending compared to the previous month, with Blue indicating an increase and Red indicating a decrease.

    Spends Tenure Specify the duration to view the spend analysis based on it.

    The options are:

    • 1M
    • 2M
    • 3M
    Percentage Utilised for category Displays the spend utilised for a category in percentage.
    Name of the Category Displays the spend category.

    Note:

    The spend category is fetched from the credit card host.
    Amount Utilized for category Displays the spend utilised for a category in amount along with the currency.

    Figure 3-2 Credit Card Details – Unbilled Transaction tab



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 3-2 Credit Card Details- Unbilled Transaction tab - Field Description

    Field Name Description
    Unbilled Transaction Tab

    This tab displays the unbilled transactions

    Biller Photo Displays the biller’s logo, if uploaded, against biller name.
    Biller Name Displays the name of the biller.
    Reference Number Displays the transaction reference number of the transaction.
    Date Displays the date on which the transaction took place.
    Reward Point Earned Displays the rewards points earned on the transaction.
    Amount Displays the transaction amount along with the currency.
    Transaction Type The type of transaction performed, i.e. if it was a debit or credit transaction.

    The options are:

    • debit transactionicon- debit only transaction
    • Credit transactionicon – credit only transaction
    Convert to EMI Click on link to convert the transaction amount into an EMI option, allowing you to pay the amount in small installments.

    Note:

    Convert to EMI option is displayed only in case of the higher amount.
    Raise Dispute icon Click on the Raise dispute transactionicon to Initiate a dispute for unauthorized charges, fraudulent or duplicate transactions.
    Show All Transactions Click on the Show All Transactions link to view all the billed transactions.

    Figure 3-3 Credit Card Details – EMI tab



    Note:

    The fields which are marked as Required are mandatory.

    For more information on fields, refer to the field description table.

    Table 3-3 Credit Card Details - Field Description

    Field Name Description
    EMI Tab

    This tab displays the cards for existing transactions that have been converted to EMI.

    Name of the Biller Displays the name of the biller to whom payment has be done.
    EMI Installment Paid (%) This displays the EMI installments paid in a percentage, shown in the form of a donut chart for a clear visual representation
    Convert to EMI Click on the convert to emiicon to convert the transaction amount into an EMI option, allowing you to pay the amount in small installments.

    Perform one of the following actions:

    • Click Pay Now to make payments towards his credit card. Refer Card Payment section.
    • Click on the Statement History card to view /download the pre-generated statements for the selected period. Refer Pre-Generated Statement section.
    • Click on Rewards card to view the rewards accumulated on the credit card. Refer My Rewards section.
    • Click on Pre-qualified offer card to apply for the offer.
    • Click on Upgrade your credit card widget to upgrade the credit card.
    • Click on the Manage Card card to perform card related transaction. Refer Manage My Card section.