16.2.2 Change Username

This topic describes the systematic instruction to Change Username feature.

This feature enables existing users of the bank to change their login username.

Note:

Enable or disable the ability for users (Retail, Corporate, Business, Admins) to change their login ID/username through Role Maintenance screen (Change Username-Perform option under Transactions- Profile category ) to control the availability of this feature based on business requirements or security policies.

Pre-requisites

• User must have existing login credentials.

Features Supported In Application

• Changing the login username.

To change the username:

1. From the Dashboard, click on the My Profile icon, and then click Settings. From Settings, click Password & Security, and then click Change Username, to navigate the screen.
   The Change Username screen appears.

   Figure 16-5 Change Username

   
   

   
   Description of "Figure 16-5 Change Username"

   
   

   Note:

   The fields which are marked as Required are mandatory.

   For more information on fields, refer to the field description table.

   Table 16-4 Change Username - Field Description

   Field Name	Description
   New Username	Enter a new username to replace your current login username.

2. In the New Username field, enter a new username.
3. Click the Check Availability link to confirm if the username is available for use.
   • If a revoked user needs to be granted access again and a user with the same username already exists, the system should prompt the admin to change the username before proceeding with the granting process.
4. Perform one of the following actions:
   • Click Save.

     A message confirming successful change of login username appears.  As the login user changed his username using Change Username option, system will logout the user and user will be shown a confirmation message of username change along with an option to login again. Click Login on confirmation screen to log in to the application.

   • Click Cancel to cancel the transaction.

   Note:

   1. On updating username, user need to re-register for passkey and soft token authentication.
   2. The username change can be recorded in the Audit Logs screen.