Table of Contents Table of Contents Title and Copyright Information Preface Purpose Audience Acronyms and Abbreviations List of Topics Prerequisites General Prevention Best Practices Related Documents 1 Troubleshooting Technical Flows 1.1 Where is the Problem 1.2 Preliminary Checks from UI 1.3 Troubleshooting Environmental Issues 1.3.1 Possible Issues While Deploying Services 1.3.2 Possible Issues in Login and Screen Launch 2 Troubleshooting Kafka 2.1 Consumer Services 2.2 Producer Services 2.3 Debugging Consumer/Producer health and troubleshooting 2.4 Configurations 3 Health Checks 3.1 Eureka Dashboard 3.2 Application Services 3.3 Database 3.3.1 Configure Data Sources 3.3.2 Day0 Scripts 4 Troubleshooting Application Workflows 4.1 Oracle Banking Virtual Account Management – Subdomains List 4.1.1 First level issues 4.1.2 Call is Failing in Oracle Banking Routing Hub / Accounting Call (FCUBS) 4.1.3 Transaction Data Verification 4.1.4 OBIC Call is Failing 4.2 Troubleshooting SMS Errors 4.3 Oracle Banking Routing Hub Configuration 5 Troubleshooting OutOfMemory issues 5.1 Extract Heapdump 5.2 JFR Tool in Java 5.3 Quick Recovery A Business Error Codes Index