2.1.3.1 Relationships - Household

Household Relationship segment allows user to capture household relationship of a party such as Father, Son, Mother, Daughter etc.

To add a relationship with existing customer/non-customer:

Note:

The fields marked as Required are mandatory.

1. On the Insta Retail Onboarding screen, click and expand Relationships segment.
2. On the Relationships segment, click Edit button on the Household widget.
   The Household screen is displayed.
3. Click on the icon to add a household relationship.
   The Add New Household screen is displayed.

   Figure 2-20 Add New Household

   
   

   
   Description of "Figure 2-20 Add New Household"

   
   
4. Enter CIF ID/Party ID to add a relationship with existing customer/non-customer or click Next to create a non-customer and add as a relationship.

   Note:

   If CIF/Party ID is not known for an existing customer/non-customer, click Search icon to launch Search Party screen. Select CIF/Party ID from the list of values based on the search criteria.

   • Party ID
   • First Name
   • Middle Name
   • Last Name
   • Data of Birth
   • Unique ID
   • Mobile Number
   • Email

Existing Customer/Non-Customer

5. On click of Next button in the Add New Household screen, the system displays the screen to add relationship specific attribute.
6. On the Add New Household screen, add the relation specific attribute. For more information on the fields, refer to the Table 1-17 table.

   Note:

   For entity maintenance, refer to the Oracle Banking Party Configurations User Guide.

New Non-Customer

7. On click of Next button in the Add New Household screen, the system displays the screen to create a new non-customer.
   The Add New Household screen is displayed.
8. On the Add New Household screen, click and expand Basic Info & Citizenship segment.
9. Specify the details on the Basic Info & Citizenship segment. For more information on fields, refer to the Table 1-4 table.
10. On the Add New Household screen, click and expand ID Details segment.
11. Specify the details on the ID Details segment. For more information on fields, refer to the Table 1-12 table.
12. On the Add New Household screen, click and expand Address segment.
13. Specify the details on the Address segment. For more information on fields, refer to the Table 1-7 table.
14. Click Next to capture the KYC details of a non-customer. For more information, refer to the KYC Check section.
15. Add relationship specific attributes. For more information on fields, refer to the Table 1-17 table.