4.4.1 Using Case View

This topic provides information about investigating the Know Your Customer (KYC) cases in a Case view.

You can view case details at the top of the Case Summary Page. Users can investigate cases either in Case View or Entity View.

Note:

By default, Case View is displayed on the Case Summary Page. Click Entity View button to view the entity details. For more information about an entity view, see the Using Entity View section.

Case Details and Description

The Case Details and Description provides information such as Risk Assessment, Risk Score, and Risk Category of the case associated with the entities. The Case Details and Description contains the following:

• Risk Assessment
• External Risk Assessment
• Primary Entity
• High Risk Affiliated Parties
• Watchlist Matches
• Alerted Transactions Graph
• Investigation Timeline
• Alerted Transactions
• Accounts

Risk Assessment

The Risk Assessment provides the top three assessed risk categories and its risk score associated with this case. Click View Complete Risk Assessment Details link to view the Risk Assessment Details pane, where any additional risk categories and scores can be observed. You can also sort the Risk Assessment Details using Sort By drop-down list.

External Risk Assessment

Note:

The External Risk Assessment displays only for KYC Batch Case Type.

The External Risk Assessment provides the top three assessed risk categories and its risk score for external of the affiliated parties associated with this case. Click View External Risk Assessments of Affiliated Parties link to view the External Risk for Affiliated Parties pane. The External Risk for Affiliated Parties displays based on adverse media data from Quantifind graphyte search and you can select the party using the Select Affiliated Party drop-down list.

Primary Entity

The Primary Entity provides details about the primary subject of the investigation, such as Entity ID, Entity Type, Jurisdiction, Business Domain, and so on. For any case which is created by the system, the Primary Entity will be automatically populated based on the entity associated with the case.

High Risk Affiliated Parties

The High Risk Affiliated Parties provides the list of Affiliated Parties which are considered as High Risk. Click View All Affiliated Parties link to view Primary Entity and Affiliated Parties pane. In this pane, you can view primary entity and its affiliated parties information such as Personal Details, Location, Risk Score, Current Risk Assessment and so on.

Watchlist Matches

The Watchlist Matches list the number of entities associated with this case. You can sort the watchlist matches using Sort By drop-down list. The available options are Name and Match Quality.

For KYC Onboarding Case Type, users can take action on the watchlist matches for the entity. The status of all entities associated with this case is always Open status. Based on your investigation, change the entity status from Open to Closure (Closed as True Positive or False Positive). You can also recompute the risk score against the system generated risk score using the Re-Compute Risk Score button.

Note:

Once the Entity has been set to False Positive, you can also change the status from False Positive to True Positive and vice versa.

Alerted Transactions Graph

The Alerted Transactions Graph displays the total transactions amount and count in a graphical view.

Investigation Timeline

You can view timeline for this case based on the Deployment Initiation.

Alerted Transactions

The Alerted Transactions display the list of transactions associated with this case. For Actions drop-down list, see the Using Interactive Reports section.

Accounts

The Accounts display the list of accounts associated with this case. Users can add or remove an account from the case using Add Accounts and Remove Accounts buttons. You can view the account details either in List View or Card View. By default, it is displayed with list view. For Actions drop-down list, see the Using Interactive Reports section.

Add Account

To add an account to the case, follow these steps:

Note:

You cannot add an account when status of the case is closed.

1. Click Add Accounts. The Select Account pane is displayed.
2. Select the required Account(s) and click Add Accounts. The selected account(s) is added successfully to the case.

Note:

• If you want to remove added account from this case, select the Account and click Remove Accounts.
• If you want to remove all accounts, click Select All check box and click Remove Accounts.
• If you want to delete an account from this case, click Delete Account.

Entity Graph View

The Entity Graph View displays the graphical representation of the case contains Customers, Accounts, and Derived Entity (External Entity) involved in the selected case.

To customize the graph, see the Viewing an Entity Graph section.

Transactions List

The Transactions List displays list of all transaction details associated with the case. To add/remove Transactions, see the Viewing the Transaction List section.