1.2 Quick Tour of Know Your Customer

Overview of the tasks and the order to execute the tasks using the Know Your Customer (KYC) application.

Click the links to read details of each task.

Table 1-1 Quick Tour of Know Your Customer

Order Tasks Who Does This? Applicable for Onboarding? Applicable for Batch? Details and Documentation Reference
1 Subscribe to the Application Tenant Admin Yes Yes Subscribe to the application. For more information on the subscription process, see Getting Started with Oracle Financial Services Crime and Compliance Management Cloud Service.
2 Provision Users System Admin Yes Yes Configure Security Management System (SMS) to create users, roles, and implement user authorization and authentication. For more information on provisioning users, see Setup your Cloud Account.
3 Manage User Groups, Roles, and Functions System Admin Yes Yes Create user groups, create roles, map users to user groups, map user groups to roles, and map roles to functions. For more information on the steps involved, see Identity Management.
4 Load Customer Specific Data Data Admin No Yes Load customer-specific data such as sample staging data, business domain, and jurisdiction data to the application for further processing. For more information, see Data Loading.
5 Configure Master Data KYC Admin Yes Yes Define the master data values. For more information, see Master Data.
6 Configure Know Your Customer Administration Data KYC Admin Yes Yes Define the KYC Administration data values. For more information, see Know Your Customer Administration Data.

Note: It is mandatory to configure Relationship Type Assessment Mapping for Onboarding and Periodic Review Assessment Configuration for Batch.

7 Perform Application Security Mapping System Admin Yes Yes Create security attributes that allow or restrict access to users. For more information, see Oracle Financial Services Crime and Compliance Management Cloud Service Application Security.
8 Import and Configure Pipelines KYC Admin Yes Yes
  • Import the ready-to-use pipelines to the Customer Screening application, create a copy of the imported pipelines and save it as a new pipeline. For more information, see Importing Pipelines and Copying Pipelines.
  • Create new pipelines and configure the same as per your requirements. To create pipelines, see Creating Pipelines.
9 Create Jobs KYC Admin Yes Yes Create jobs to define a collection of instructions for executing pipelines against threshold sets. For more information on how to create jobs, see Using Jobs.
10 Map Pipeline to Jurisdiction KYC Admin Yes Yes Map a ready-to-use pipeline or add a new pipeline and map it to one or more jurisdictions. For more information, see Map Pipeline to a Jurisdiction.
11 Configure Batches KYC Admin No Yes Define the batches specific to KYC in the Scheduler Service window. For more information, see the Managing Batches section of Pipeline Designer and Scheduler Service.
12 Onboard Prospects KYC Admin Yes No KYC supports both synchronous and asynchronous real-time API for risk assessment
  • Asynchronous Call: Source system (Onboarding application/CRM) invokes KYC real-time API for risk assessment with required JSON payload. KYC Application returns back a request ID. Later, source system can fetch the risk assessment details by invoking feedback API with the request ID.
  • Synchronous Call: Source system (Onboarding application/CRM) invokes KYC real-time API for risk assessment with required JSON payload and receives the risk assessment feedback.
For more information on the sample JSON, see Know Your Customer API Guide.
13 Schedule and run batches KYC Admin No Yes Schedule and run the KYC-specific batches in the Scheduler window to load data. For more information, see the Managing Batches section of Pipeline Designer and Scheduler Service.
14 Configure and run the batches for watchlist screening KYC Admin No Yes Configure and run the batches specific to watchlist screening in the Schedule window to load watchlist data. For more information, see the Managing Batches section of Pipeline Designer and Scheduler Service.
15 KYC Investigation (Prospect Risk Assessment) Analysts and Investigators Yes No Investigate the KYC Prospect Risk assessments using the Know Your Customer Menu. For more information, see Risk Assessments Guide.
16 KYC Investigation (Customer Risk Assessment) Analysts and Investigators No Yes Investigate the KYC Customer Risk assessments using the Know Your Customer Menu. For more information, see Risk Assessments Guide.
17 Investigate Cases Analysts and Investigators Yes Yes Investigate and monitor cases. For more information, see Investigating Cases.