Creating Scoring Pipelines

You can create new scoring pipelines as needed for your implementation.

1. Navigate to the Pipeline Designer page.
2. Follow the steps provided in Creating Pipelines to create a new scoring pipeline.
3. Drag and drop the Scoring Widgets from the widgets pane in the upper-right corner to the designer pane. It is recommended to use the Standard flow.
4. Connect the widgets in the order provided.
5. Hover on the scoring widget and click Edit .
6. Define the scoring pipeline components, as shown in the following sections.
   1. Correlation Scoring
   2. Event Scoring
   3. External Service
   4. Pre-case Decision