Define Pre-Case Decision
Step 4: Define Pre-Case Decision Thresholds
Complete the steps in Defining Correlation Scoring, the steps in Defining Event Scoring, and the steps in Move Scoring Data using External Services.
Correlations are promoted to cases based on decision rules which run on the
pre-case score calculated earlier. Use the Pre-Case Decision widget to define threshold
values. If the pre-case score crosses the configured threshold values, the correlation
is promoted to case.
To define threshold values, follow these steps: