Workflow and Notification Options
We use the term "notification" to reference the electronic transactions that you exchange with third parties when:
- They need information about a customer
- They need to change something about a customer
For example, a financial service provider sends a notification to a financial services company when a customer elects to use them as their financial service provider.
When a notification is received, the system responds by creating a workflow process. The workflow process contains workflow events. These events perform the processing necessary to execute the notification.
Workflow processing is difficult to explain because its flexible design can be used to automate many different types of multi-event processes. For example, you can use workflow processing to manage the events.
The topics in this section describe tables that control your automated workflow and notification processing.
Related Topics:
Parent Topic: Oracle Revenue Management and Billing Administrative Processes