Resubmitting a Dispute Request
Prerequisites
To resubmit a dispute request, you should have:
-
Entities added in the dispute request which is submitted for approval.
Procedure
To resubmit a dispute request:
- Search for the dispute request in the Dispute Request screen.
-
In the Search Results section, click
the link in the Dispute Request Information column corresponding to the dispute request that you want
to resubmit.
The Dispute Request screen appears.
-
Click the Re Submit button in the Dispute Request zone.
The Resubmit Dispute Request screen appears.
Note: The Resubmit button appears when the dispute request is in the Approval In Progress status.A To Do of the C1-DSPSB To Do type is created and sent to the request submitter using the submitter TO DO Role and the status of the dispute request is changed to Draft.
- Enter the comments in the respective field and click Save.
Note: While resubmitting, To Do will be sent to the submitter
of the request using the submitter To Do Role mapped on the dispute
request type and the request will be moved to Draft status. The submitter
can do necessary changes and re-submit the request. Log will be maintained
when the approver sends the request back to submitter.
Related Topics
For more information on... | See... |
---|---|
How to search for a dispute request | Searching for a Dispute Request |
Dispute Request screen | Dispute Request (Used for Viewing) |
Dispute Request zone | Dispute Request |
How to submit a dispute request | Submitting a Dispute Request |