Designing Collection Process Templates & Collection Event Types

The following table illustrates the collection process templates referenced in the previous section's matrix. In addition, it lists the events of each collection process and when they should be triggered.
Collection Process Template Collection Event Type Triggered X Days From Start Of Collection Process
Large Overdue Debt Large debt courtesy reminder letter 0
To Do for large overdue debt 3
Deposit Deposit reminder 0
Deposit Severely Overdue Create To Do entry 0
The following table illustrates the collection event types along with its specifications.
Collection Event Type Event Type
courtesy reminder letter Send Letter - CHARIT REMIN
2 nd notice letter Send Letter - REGUL 2 nd
Large debt courtesy reminder Send Letter - LARGE REMIN
Risky debt courtesy reminder Send Letter - RISKY REMIN
To Do for large overdue debt Issue To Do
Large debt 2 nd notice letter Send Letter - LARGE 2 nd
courtesy reminder letter Send Letter - UNREG REMIN
2 nd notice letter Send Letter - UNREG 2 nd
Deposit reminder Send Letter - DEPOS REMIN
To Do for deposit severely overdue Issue To Do

Now you're (almost) ready to set up your collection procedures.