Defining an Auto Pay Instruction

You can define an auto pay instruction for an account from the Auto Pay Instruction screen when the Rule Based Auto Pay option is selected for the account.

Prerequisites

To define an auto pay instruction for an account, you should have:

  • The Rule Based Auto Pay check box selected in the Auto Pay tab of the Account screen

  • Auto pay sources and auto pay route types defined in the application

  • Rule types defined in the application

Procedure

To define an auto pay instruction for an account:

  1. Click the Menu link in the Application toolbar.
    A list appears.
  2. From the Main menu, select Customer Management and then click Auto Pay Instruction.
    A sub-menu appears.
  3. Click the Add option from the Auto Pay Instruction sub-menu.

    The Auto Pay Instruction screen appears. It contains the following sections:

    • Main - Used to specify basic details about the automatic payment option. It contains the following fields:

      Field Name Field Description Mandatory (Yes or No)
      Account ID Used to indicate the account for which you want to define the automatic payment option.
      Note: The Search (The Search Icon) icon appears corresponding to this field. On clicking the Search icon, the Account Search window appears.
      Yes
      Rule Type Used to indicate the rule type using which you want to create the rule based auto pay instruction. Yes (Conditional)
      Note: This field is required when you select the Regular option from the Auto Pay Type list.
    • Auto Pay Details - Used to define the bank or credit card account from which the customer's automatic payments are debited. It contains the following fields:

      Field Name Field Description Mandatory (Yes or No)
      Auto Pay Usage Used to indicate whether the automatic payment instruction is available for automatic credit or debit, or for both automatic credit and debit. The valid values are:
      • Credit

      • Credit and Debit

      • Debit

      Note: By default, the Credit and Debit option is selected.
      Yes
      Start Date Used to specify the date from when the auto pay instruction is effective.
      Note: The start date cannot be later than the end date.
      Yes
      End Date Used to specify the date till when the auto pay instruction is effective.
      Note: The end date cannot be earlier than the start date.
      No
      Priority Used to indicate the priority in which the auto pay instruction should be considered when multiple auto pay instructions are effective on the bill's due date.
      Note:

      The priority cannot be less than or equal to zero.

      The priority of the default auto pay instruction for the account must be lowest within the given date range. For example, there are two rule based auto pay instructions defined for 01-01-2017 to 31-12-2017 - one with the priority 10 and another with the priority 20. Now, if you want to define the default auto pay instruction for the account, you must define it with the priority 30 (which is lower than 10 and 20).

      Yes
      Auto Pay ID Displays the auto pay ID.
      Note: The data appears in this field when you are editing the details of an auto pay instruction.
      Not applicable
      Auto Pay Source Code Used to indicate the financial institution that receives the automatic payment request.
      Note: The Search (The Search Icon) icon appears corresponding to this field. On clicking the Search icon, the Auto Pay Source Search window appears.
      Yes
      Auto Pay Type Used to indicate the type of auto pay instruction. The valid values are:
      • Default - Used when you want to create a default auto pay instruction for the account. A default auto pay instruction is a non rule based auto pay instruction. You can only define one default auto pay instruction for the account within the given date range. The priority of the default auto pay instruction must be lowest compared to other rule based auto pay instructions. An effective default auto pay instruction is used when either none of the effective rule based auto pay instructions are satisfied on the bill's due date or when none of the rule based auto pay instructions are effective on the bill's due date.

      • Manual - Used when you want to create auto pay instructions which should not be automatically used when the financial transactions of the account are frozen.

      • Regular - Used when you want to create a rule based auto pay instruction.

      Yes
      Auto Pay Route Type Used to indicate when and how automatic payment request of the account is routed to a financial institution.
      Note: The Search (The Search Icon) icon appears corresponding to this field. On clicking the Search icon, the Auto Pay Route Type Search window appears.
      Yes
      Auto Pay Method Used to indicate how you want to process the automatic payment request. The valid values are:
      • Direct Debit

      • Payment Advice

      Note: This field appears when the Payment Advice Functionality Supported option type in the DISTBRULE feature configuration is set to Y.
      No
      Account Number Used to indicate the bank account number through which the automatic payment is made. Yes
      Expires On Used to specify the date when the tender type of the auto pay source will expire.
      Note: The expiration date cannot be earlier than the start date.
      Yes (Conditional)
      Note: This field is required when the Expiration Date Required check box is selected for the tender type.
      Name Used to specify the name of the person as it appears in the financial institution's system. No
      Maximum Withdrawal Amount Used to specify the maximum amount that can be automatically debited from the bank account. It is used to set the limit on the withdrawal amount.
      Note: The maximum withdrawal amount cannot be less than zero.
      No
      Comments Used to specify additional information about the automatic payment option. No
    • Characteristics - Used to define the characteristics for the automatic payment option.

    • Rules - Used to define one or more rules for a rule based auto pay instruction.

      Note: This section appears when you select a rule type in the Main section.
    Tip: Alternatively, you can access this screen by clicking the Add button in the Page Title area of the Auto Pay Instruction screen.
  4. Enter the required details in the Main and Auto Pay Details sections depending on whether you want to define a default, manual, or rule based auto pay instruction.
  5. Define characteristics for the auto pay instruction, if required.
  6. Define rules in the auto pay instruction when the Auto Pay Type is set to Regular.
    Note:

    You must define at least one rule when the Auto Pay Type field is set to Regular.

    The number of rules defined in the auto pay instruction must not exceed the maximum rule count defined in the rule type.

  7. Click Save.
    The auto pay instruction is defined.
    Note: You cannot define multiple auto pay instructions for the account with the same priority and which are effective during the same date range.

Related Topics

For more information on... See...
Auto Pay Instruction screen Auto Pay Instruction (Used for Searching)
How to define a characteristic for an auto pay instruction Defining a Characteristic for an Auto Pay Instruction
How to define rules in an auto pay instruction Defining Rules in an Auto Pay Instruction