Request Log

The Request Log zone on the Request screen lists the complete trail of actions performed on the request. This zone contains the following columns:

Column Name Column Description
Date/Time Displays the date and time when the action was performed on the request.
Details Displays the details about the action performed on the request.
User Indicates the user who has performed the action on the request.
Log Type Indicates the type of log.
Related Object Indicates the object or entity which is generated when the action is performed on the request.
Status Reason Displays the status reason of action performed on the request.
Note: You can manually add a log entry for the request by clicking the Add Log Entry link in the upper right corner of the Request Log zone.

The Add Request Log window appears. Enter Log Details and click Save. The request log is added.

Related Topics

For more information on... See...
How to view the log of a request Viewing the Log Entry
How to add the log for a request Adding a Log Entry for a Request