Viewing the Request Details

Procedure

To view the details of a request:

  1. Search for the request in the Request screen.
  2. In the Search Results section, click the link in the Request Information column corresponding to the request whose details you want to view.

    The Request screen appears. It contains the Request zone which consists of following sections:

    • Main - This section contains the following fields:
      Field Name Field Description
      Information Displays information about the upload request.
      Request Type Used to specify additional comments for the upload request.
      Status

      Indicates the status of the funding request. The valid values are:

      • Cancelled

      • Draft

      • Approval In Progress

      • Approved - Pending Processing

      • Approved Processed

      • Draft

      • Rejected

      Contract Displays the accrual contract of the account. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application.
      Note: It has a link. On clicking the link, the Contract screen appears with the details of the respective contract.
      Start Date Used to search for cases that are created on or after the specified date and are still open. Note: If you do not specify the start date, the system sets the start date to the current date minus seven days.

    • Record Actions - This section contains the following buttons:

      Button Name Button Description
      Edit Used to edit the details of the request.
      Delete Used to delete the request.
      Note: You can delete a request when you have not created a request using the request.
      Duplicate Used to create a new request using an existing request.

    • Record Information - This section contains the following fields:

      Field Name Field Description
      Business Object Indicates the business object using which the request is created. In addition, a context menu appears corresponding to this field which helps in navigating to other screens in the application.
      Note: It has a link. On clicking the link, the Business Object screen appears where you can view the details of the respective business object.
      Status Date/Time Displays the date and time when the request status is updated
      Create Date/Time Displays the date and time when the request is created.
  3. View the details of the request in the Request zone.

Related Topics

For more information on... See...
Request screen Request (Used for Searching)
Request zone Request (Used for Viewing)