Editing a Write Off Request

Prerequisites

To edit a write off request, you should have:

  • Adjustment types without A/P request type code defined in the application.

Procedure

To edit a write off request:

  1. Search for the write off request in the Refund/Write Off Request screen.
  2. In the Search Results section, click the link in the Refund/Write Off Request column corresponding to the write off request whose details you want to edit.
    The Write Off Request screen appears.
  3. Click the Edit button in the Write Off Request zone.

    The Edit Write Off Request screen appears. It contains the following fields:

    Field Name Field Description Mandatory (Yes or No)
    Write Off Request Information Displays information about the write off request. Not applicable
    Adjustment Level Used to indicate the adjustment level for which you want to create the write off request. The valid values are:

    • Account

    • Bill

    • Segment

    		 No
    Account Information Indicates the account for which the write off request is created.
    Note:

    The details of the account appear corresponding to the Account Information field.

    It is a read-only field.

    		 Not applicable
    Comments Used to specify additional information about the write off request. No
  4. Modify the details of the write off request, if required.
  5. Define, edit, or remove characteristics of the write off request, if required.
  6. Click Save.
    The changes made to the write off request are saved.

Related Topics

For more information on... See...
How to search for a write off request Searching for a Refund or Write Off Request
Write Off Request screen Write Off Request (Used for Viewing)
Write Off Request zone Write Off Request
How to define a characteristic for a write off request Defining a Characteristic for a Write Off Request