22 Media Viewer Configuration

You can use the Media Viewer to demonstrate how to plate and garnish an entrée by showing an image or video on a KDS Display. The Media Viewer can also be used to show PDF documents, such as a recipe card.

Media Viewer consists of both a server and a client. The server is installed through the Client Application Loader (CAL) on any Microsoft Windows-based Oracle MICROS workstation that supports Simphony or on any modern standalone Microsoft Windows computer. After installation, a manager or an employee simply places the media files (images, videos, and PDFs ) in a specific folder on the media server ([Drive letter]:\\MICROS\Simphony\MediaViewer\Media).

The client is part of the KDS Display software itself and works on Microsoft Windows based Oracle MICROS KDS Display Controller units as well as Microsoft Windows-based Oracle MICROS workstations. The client is launched by pressing a button on the toolbar or bump bar on the KDS Display. KDS users can press the button at any time to view a list of media files. If the KDS user has a specific order chit selected with just a single menu item, the system has the basic logic to automatically open the file associated with that item based on its name.

• Supported Media Files, Systems, and Compatibility
  
• Media Viewer Installation Prerequisites
  
• Installing IIS on Microsoft Windows 7 SP1, Microsoft Windows 8.1, and Microsoft Windows 10
  
• Installing IIS on Microsoft Windows Server 2008 R2
  
• Installing IIS on Microsoft Windows Server 2012 R2
  
• Installing Desktop Experience on Microsoft Windows Server 2008 R2 and Microsoft Windows Server 2012 R2
  
• Adding the Media Viewer Hostname as a Trusted Site on Microsoft Windows Server 2008 R2 and 2012 R2
  
• Media Viewer Installation Tasks
  
• Deploying the Media Viewer CAL Package
  
• Associating Media Files with Menu Items