Configuring a KDS Controller

1. Select the property, click Setup, and then click KDS Controllers.
2. Insert a new record, enter a record name, and then click OK.
3. Double-click the new record to open it.
4. On the General tab, configure the settings as described in the following table:

   Table 3-1 KDS Controller Fields

   Fields and Options	Description
   1 - Prevent Chit Bump on Expo Display if Chit Exists on Prep Display	Select this option to prevent a chit from being bumped from an Expo Display if the chit still exists on one of the Prep Displays.
   2 - Display Next Course after Previous Course Complete	KDS Configuration for Dining Courses contains more information.
   3 - Show Only Active Orders	Select this option to allow a Speed of Service (SOS) Display to show only tables that have open orders.
   4 - Expo-only Items Display as Done	Select this option to change the status of menu items that do not go to Prep Stations to Done when they fire.
   5 - Exclude CAL Updates from Service Host Change	If the property does not use the CAL, select this option to exclude updates to CAL for Service Host changes made in the KDS Controller.
   6 - Enable Item Started Timings	If the KDS is not using Dynamic Order Mode (DOM) and is configured to show every item in an order on separate chits (from the Order Devices module set KDS Option 3 - Single Item Per Sub-Order), select this option to have KDS recalculate an order’s target done time (TDT) when the kitchen staff starts on the item with the longest prep time. After the KDS recalculates the TDT, the system adjusts all of the fire times for the remaining items (based on individual prep times) to ensure that all items complete at the new TDT. When using this feature, Simphony automatically starts unstarted orders when bumped from KDS Displays.
   7 - Include Theme In The Device Name	Select this option to have the KDS show the current Kitchen Theme after the name of the device on the KDS status bar.
   8 - Enable load balancing	Select this option to dynamically distribute incoming orders to KDS Expo Displays and KDS Prep Stations. KDS Expo Displays and KDS Prep Stations are assigned to distribution groups, and orders route to the Expo Display or Prep Station according to their current load of non-bumped items. KDS Load Balancing contains more information.
   9 - Enable Backup Controller Automatic Takeover	If the KDS Controller has a backup service host, select this option to allow the backup KDS Controller to take over automatically when the primary controller is down.
   10 - Start Hides Other Preps	Select this option to have orders disappear from all other KDS Prep Stations when a kitchen staff member marks an order chit as started using Order Start or Order Start First on one KDS Prep Station.
   11 - Prevent bump while ordering	Select this option to prevent KDS users from bumping chits corresponding to orders that are still in the process of being taken by the workstation operator. When selected, the KDS shows the word Ordering at the footer of the chit. This feature is only supported in revenue centers that have option 50 - Enable Dynamic Order Mode (DOM) set and when using DOM Types Fire On Fly and Fire On Next. To use this feature, you must configure a chit layout that shows the subtotal field or enable Order Devices option 9 - Display Subtotal.
   12 - Recall to Original Position	Select this option to have recalled orders appear in their original position prior to being bumped. When deselected, recalled orders appear first on the display.
   Database Update Frequency	Enter the number of seconds you want the KDS Controller to wait to retrieve the latest updates from the database. The default value is 1800 seconds (30 minutes). The value in this field overrides the Property Parameter’s Database Update Frequency setting.
   Wait for Prep Suborder	If the property is using dining courses, enter the number of seconds that you want the KDS to wait for Prep suborders before displaying an expo order as All Prep Done. Oracle recommends entering a value of 1 or 2. The value 0 (zero) is ignored.
   Media Viewer URL	Enter the machine name of the Media Viewer server (for example, MyPC). Media Viewer does not currently support HTTPS and assumes the use of port 80. If you change the port number for the Media Viewer site through the Internet Information Services (IIS) Manager, append the port number to the machine name. For example, MyPC:[PORT]. Media Viewer Configuration contains more information.
   Expo Recall Action	Select the location for orders to appear when they are recalled from an Expo or SOS display: 0 - All: Returns the order to all displays that handled the original order. This is the default selection. 1 - Recall Expo Only: Returns the order only to the Expo Display. 2 - Not Marked as Done: Returns the order to any Prep Station that did not mark the order as done before it was marked done at the Expo Display.
   Enable Reset All Time	Enable and set a time at which the system clears orders from kitchen displays. The system clears the orders every day at the time you specify. For example, you want to clear orders from the previous night so they do not show up on the displays the next morning. If you select the option and then set the time to 6:00, the system clears the orders every morning at 6 am.
   Number of Zones	Dynamic Display and Kitchen Zones contains more information.
   Max Items Per Zone	Dynamic Display and Kitchen Zones contains more information.
   Production Count Increment Type	Production Items for KDS contains more information.
   Production Count Decrement Type	Production Items for KDS contains more information.
   Time (sec)	Enter the number of seconds to elapse before automatically bumping all closed orders after reaching the Check Count.
   Check Count	Enter the number of checks that are allowed to appear on the KDS before automatically bumping.

5. Click the Service Host tab.
6. Click the Select adjacent to the Service Host field, select a service host from the list, and then click OK.
7. (Optional) Click the Backup Service Host tab, and then configure a backup KDS Controller. Configuring a Backup KDS Controller contains more information about configuring a backup KDS Controller.
8. (Optional) Click the Item Status Colors tab, and then select the colors in which you want items to appear on KDS Expo Displays when the status of items change. The following table describes the Item Status Color fields.

   Table 3-2 Item Status Colors Fields

   Field	Description
   Status Sent Color	Select the color in which items appear when they are awaiting to be sent to Prep Displays.
   Status Fired Color	Select the color in which items appear when they are sent to Prep Displays.
   Status Bumped Color	Select the color in which items appear when they are bumped from the Prep Display.
   Status Started Color	Select the color in which items appear when they are Prep started. This feature only functions with KDS Prep stations, in non-DOM Mode, and with Item Started Timings deactivated.
   Item Select Color	Select the color in which items show when kitchen staff selects an item on the order.
   Item Mark Color	Select the color in which items appear when kitchen staff marks an item. (When an item is marked, it remains on the KDS Display and prevents other kitchen staff from bumping the order.)
   Item Recall Color	Select the color in which items appear when kitchen staff recalls an order.
   Item Recallable Color	Select the color in which recallable items appear.

9. (Optional) Click the Layout Colors Override tab, and then click Custom Color adjacent to the relevant field to select the colors for orders and the KDS screen layout. The following table describes the Layout Colors Override fields.

   Table 3-3 Layout Colors Override Fields

   Field	Description
   Alert 1	Select the background color for the order when it exceeds the first alert time.
   Alert 2	Select the background color for the order when it exceeds the second alert time.
   Background	Select the background panel color for the KDS Display. The default color is black. Upon completion of an order, the border of the order chit appears in the same color as the panel background.
   Order Selection	Select in which color the border (highlight) of an order appears when an item is selected. The default color is green.
   Order Background	Select the background color for orders chits. The default color is white.
   Void Item	Select in which color voided items appear. The default color is red. Dynamic Order Mode Highlight Scheme colors assigned in the Order Devices module overrides this setting.
   Course 1 Item	Select in which color items belonging to the first course appear. The default color is blue. The KDS highlight scheme assigned for a menu item class overrides this setting.

10. Click Save.
11. Select the property, click Setup, and then click RVC Configuration.
12. Double-click the revenue center for which you want to assign the KDS Controller.
13. On the General tab, select the KDS Controller from the drop-down list.
14. Click Save.