44 Configuring Pre-Production Chits to Output to Remote Printers

Kitchen or bar staff can preview orders and begin preparing items that require more prep or cooking time to assist in delivering orders more quickly. Pre-production printing allows servers to send certain menu items to remote printers prior to finalizing the current round. Pre-production printing is also compatible with the Hold and Fire feature, where an order or individual items can be held before users fire them to the bar or kitchen. To enable the Hold and Fire functionality, see Setting the Hold and Fire Option.

For easier recognition, pre-production chits are formatted differently than conventional order output to remote printers. The text * TO BE PREPARED * prints by default on each chit (with the Order Type showing directly beneath it), prior to the Dining Course name (if enabled), and then the quantity ordered is printed adjacent to each ordered menu item.

When the RVC Parameters option 70 - Enable Hold and Fire is enabled, and a check (or menu item) is held, once the check is picked up, the text * CLAIMED * prints on the chit. If the Hold and Fire option is not enabled, the * CLAIMED * banner does not print on pre-production chits.

Operationally, as workstation operators add menu items, they can select a Pre-Production Chit (Tender/Media Service Total) button to send the pre-production items to remote printers.

After an item is fired through pre-production chit printing, if the workstation operator adds a second item and then selects pre-production chit printing again, the system only fires the second item. The first item does not trigger the re-fire of a pre-production chit.

See Example of a Pre-Production Chit to view examples of printed pre-production chits.