Resend an appointment notification

You can send another appointment notification to a participant at any time, if necessary. For example, you may want to send an extra notification a day or two before the appointment. (The system automatically sends a notification when you create the appointment.)

To send an extra appointment notification:

1. Select Locations/Scheduling from the Home page.

   Note:

   If you cannot see the Locations/Scheduling option on the Home page, contact your Oracle Customer Success manager to activate it.
2. If your organization includes more than one location for appointments, select the location from the drop-down menu of the location icon. The icon is located next to your account name in the product banner. It looks like the location icon you see on maps:
3. Select the Participants tab.
4. Enter some identifying data on the participant in one or more of the fields and select Search. For example, you can enter the last name, zip code, date of birth, or contact information.
5. Scroll down the page and select the name of the participant who needs the appointment reminder. (You see the upcoming appointments in the Appointments section.)
6. Select Resend Appointment Confirmation.

The participant receives a notification message using the contact method (email, text, or both) with details on the appointment.