4 Confidentiality

Confidentiality settings are intended to give patient portal users the ability to restrict potentially sensitive information from view by their proxies (or authorized representatives). Proxies are individuals who have legal authority to act on behalf of a patient to support their care.

The proxy relationship is established in Oracle Health Patient Access, and permissions there translate to an invitation and enrollment process to create the connection in Oracle Health Patient Portal Cloud Service.

You can configure whether patient portal users have this option available to them, and the age at which it becomes available. Different jurisdictions have different rules around confidentiality.