Get Help and Support

Help and support resources are available to help you use the patient portal.

Note:

Call 911 if you are experiencing a medical emergency. Do not use support resources for urgent matters.

Resource information is available before and after you sign in:

• Before you sign in, use the contact information provided on the sign-in page. (If no information is provided, call your provider's office using the contact information available online.)
• After you sign in, you can access support information from the User menu using the steps below.

To access help and support information after you sign in:

1. Select Ask Oracle to display the Ask Oracle site map and page search.
2. Select your avatar (or initials) at the top of the Ask Oracle menu to display the User menu.
3. From the User menu, select Help. Contact information and support resources are displayed.