Profiles and Personal Information

You can access your profile from the User (Switch Profile) menu or the Ask Oracle menu.

You can view the following information in your profile:

• Demographics
• Responsible party
• Insurance
• Care team
• Emergency contacts

See the topics in this guide for information about viewing, adding, and editing each of these items.

• Add a Profile Picture
  You can add (or edit) your photo to your profile in Patient Portal to personalize your application.
• Edit Demographics (Personal Details)
  You can view and edit personal details (also called demographics) from the User (Switch Profile) page and also when you register or check in to an appointment. You might be unable to edit some details because your organization requires you to prove your identity.
• Add Financially Responsible Party
  The responsible party (also called a guarantor) is the person who is responsible for paying for any health visits. This person might be yourself or an authorized representative.
• Add Insurance
  You can save time at your appointments by adding your insurance information (up to three).
• Add Primary Care Provider
  If you do not yet have a primary care provider selected, contact your care team to update your account to add one.
• Add Emergency Contact
  You can add an emergency contact to ensure that healthcare workers know who to contact if you need support or cannot speak for yourself.