2 Accounts and Profiles

To start using Patient Portal, you must create an account (username and password). You can also set a preferred language, update your account at any time, and add profile and personal information.

• Create a Patient Portal Account after Registering
  If you have previously had an in-person visit, you can create a Patient Portal account as part of your next visit registration.
• Create a Password for a New Account
  As part of enrolling in Patient Portal, you create a password for your account. You use this password every time you sign in.
• Change a Password
  You can change your password anytime from the Settings page.
• Recover a Forgotten Password
  If you forgot your password, you can reset it after you verify your identity. Passwords are changed from the sign-in page.
• Sign Out
  Sign when you are done using the portal to protect the security of your account and personal details. Logging out is especially important if you are using a shared computer.
• Switch the Language
  Depending on your Patient Portal settings, it may use a language that you do not want. But, you can change it to accommodate your needs.
• Switch Accounts as an Authorized Representative
  The authorized representative (also known as a proxy user) is commonly the caretaker or guardian of the patient and has the authority to carry out health-related tasks on behalf of the patient. Authorized representatives can have multiple connected accounts, including one for themselves.
• Request Removal of an Authorized Representative Connection
  It is the responsibility of the authorized representative to inform their provider immediately of any legal authority changes or when the connection of another account needs to be removed.
• View Access Logs
  The access log displays a list of actions (called events) performed by you or your authorized representative in the health record.
• Update Account Settings
  You can update your account settings anytime.
• Profiles and Personal Information
  You can access your profile from the User (Switch Profile) menu or the Ask Oracle menu.