Schedule Follow-Up or Return Visits in Patient Portal

Once you have already seen a provider, you can schedule a return visit with that provider. This feature is useful when scheduling follow-up visits.

Note:

Depending on the visit type and provider, this workflow might vary.

If you use Ask Oracle, your workflow may vary depending on what you are looking for and the information needed. For example, "Schedule an appointment" would have a different workflow from "Schedule an appointment with Dr. Smith on Monday at 2 p.m."
Call the provider's office if you are unable to schedule online.

To schedule a return visit with a provider you have already seen:

If you manage multiple connected health profiles, optionally switch to a different health profile.
From the navigation menu, select Visits.
Select Schedule Appointment (or similarly named button), typically displayed in the upper-right corner.
In the Care Team section, select the name of the provider you want to schedule another visit with.
Enter a reason for the visit.
Select a type of visit.
Select Search Appointments to display a calendar.
Select a date, and then select one of the time slots available for that date.
Select Schedule New Appointment.
A confirmation page is displayed with the details of the visit.
Optionally, select Add to Calendar to add the visit to your personal calendar.

See the other topics in this section for more information about visits, including how to view visit details, visit summaries, and clinical notes. You can also get ready for a visit and complete any questionnaires.