July 2025 (2.25.6.0.0)

Administrative Console

The solution changes below are available in the Administrative Console with this release.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Artera Integration (HLG2-5388)	Component: Administrative Console The Artera integration is available from the Messaging module in the Administrative console. UI Impact: Workflow (Automatic) Patient Portal administrators can set up Artera as the third-party notification integration service with Oracle Health Patient Portal. Artera sends notifications when new or updated results, secure messages, clinical notes, or documents are available in the patient portal.	See the Third-Party Integrations section and the Messaging section of Oracle Health Patient Portal Administrative Console User Guide for more information.	Verify that you can select Artera from the list of third-party messaging integrations in the Third-Party Integrations module of Global Settings. Then verify that Artera is displayed as a third-party messaging provider in the Messaging module.	No implementation or maintenance impact.
FAQ Link (HLG2-10691)	Component: Administrative Console A field for a link to FAQs is available. When enabled, the link is displayed in the Help section and from the Sign-in screen. UI Impact: Workflow (Automatic) Patient Portal administrators can link to a web page that provides answers to FAQs.	See the Configure General Settings topic in the Oracle Health Patient Portal Administrative Console User Guide for more information.	Verify that you can add, edit, update, and save a URL in the Foundation module and that the link is displayed in the Help menu of the Patient Portal.	No implementation or maintenance impact.

Solution Change

Component, Description, and UI Impact

Reference Materials

Validation Guidelines

Implementation and Maintenance Impact

Artera Integration (HLG2-5388)

Component: Administrative Console

The Artera integration is available from the Messaging module in the Administrative console.

UI Impact: Workflow (Automatic)

Patient Portal administrators can set up Artera as the third-party notification integration service with Oracle Health Patient Portal. Artera sends notifications when new or updated results, secure messages, clinical notes, or documents are available in the patient portal.

See the Third-Party Integrations section and the Messaging section of Oracle Health Patient Portal Administrative Console User Guide for more information.

Verify that you can select Artera from the list of third-party messaging integrations in the Third-Party Integrations module of Global Settings. Then verify that Artera is displayed as a third-party messaging provider in the Messaging module.

No implementation or maintenance impact.

FAQ Link (HLG2-10691)

Component: Administrative Console

A field for a link to FAQs is available. When enabled, the link is displayed in the Help section and from the Sign-in screen.

UI Impact: Workflow (Automatic)

Patient Portal administrators can link to a web page that provides answers to FAQs.

See the Configure General Settings topic in the Oracle Health Patient Portal Administrative Console User Guide for more information.

Verify that you can add, edit, update, and save a URL in the Foundation module and that the link is displayed in the Help menu of the Patient Portal.

No implementation or maintenance impact.

Accounts and Profiles

The solution changes below are available in accounts and profiles with this release.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Proxy Self-Enrollment (HLG2-17627)	Component: Accounts and Profiles Authorized representatives can self-enroll by providing their own information, and can enroll a proxy they are associated with by providing the first name, last name, and date of birth of the proxy. UI Impact: Workflow (Automatic) If you are listed as an authorized representative, you can create an account for a proxy. When the account is created, you can view the patient record for the proxy.	See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that as an authorized representative, you can create a proxy account using the first name, last name, and date of birth of the patient.	No implementation or maintenance impact.

Solution Change

Component, Description, and UI Impact

Reference Materials

Validation Guidelines

Implementation and Maintenance Impact

Proxy Self-Enrollment (HLG2-17627)

Component: Accounts and Profiles

Authorized representatives can self-enroll by providing their own information, and can enroll a proxy they are associated with by providing the first name, last name, and date of birth of the proxy.

UI Impact: Workflow (Automatic)

If you are listed as an authorized representative, you can create an account for a proxy. When the account is created, you can view the patient record for the proxy.

See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information.

Verify that as an authorized representative, you can create a proxy account using the first name, last name, and date of birth of the patient.

No implementation or maintenance impact.

Framework

The solution changes below are available in the patient portal framework with this release.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
GDPR Compliance (HLG2-18818)	Component: Framework Oracle Health Patient Portal complies with the following GDPR requirements: When a user deletes their patient portal account, the data is removed from all patient portal systems so that the data is not stored anywhere other than the EHR. Patients can download and share their health record from the national database. Users can accept cookies or limit the amount of cookies so that the site does not track additional data than what is required. UI Impact: Workflow (Automatic) When accessing the Patient Portal from the site, a Cookies banner is displayed.	See the Manage Your User Settings section of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can adjust cookie preferences when you access the web version of Oracle Health Patient Portal.	No implementation or maintenance impact.

Solution Change

Component, Description, and UI Impact

Reference Materials

Validation Guidelines

Implementation and Maintenance Impact

GDPR Compliance (HLG2-18818)

Component: Framework

Oracle Health Patient Portal complies with the following GDPR requirements:

When a user deletes their patient portal account, the data is removed from all patient portal systems so that the data is not stored anywhere other than the EHR.
Patients can download and share their health record from the national database.
Users can accept cookies or limit the amount of cookies so that the site does not track additional data than what is required.

UI Impact: Workflow (Automatic)

When accessing the Patient Portal from the site, a Cookies banner is displayed.

See the Manage Your User Settings section of the Oracle Health Patient Portal Cloud Service User Guide for more information.

Verify that you can adjust cookie preferences when you access the web version of Oracle Health Patient Portal.

No implementation or maintenance impact.

Mobile App

The solution changes below are available in accounts and profiles with this release.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Mobile App Available (HLG2-17075)	Component: Mobile App The Oracle Health Patient Portal mobile application is available on Google Play and Apple App stores. UI Impact: Visual Only	See the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that you can install and use the Oracle Health Patient Portal mobile application from Google Play and Apple App stores.	No implementation or maintenance impact.

Solution Change

Component, Description, and UI Impact

Reference Materials

Validation Guidelines

Implementation and Maintenance Impact

Mobile App Available (HLG2-17075)

Component: Mobile App

The Oracle Health Patient Portal mobile application is available on Google Play and Apple App stores.

UI Impact: Visual Only

See the Oracle Health Patient Portal Cloud Service User Guide for more information.

Verify that you can install and use the Oracle Health Patient Portal mobile application from Google Play and Apple App stores.

No implementation or maintenance impact.

Registration and Scheduling

The solution changes below are available in Oracle Health Patient Portal registration and scheduling with this release.

Solution Change Details

Solution Change	Component, Description, and UI Impact	Reference Materials	Validation Guidelines	Implementation and Maintenance Impact
Enrollment Integration with Guest Scheduling and Registration (HLG2-18856)	Component: Registration and Scheduling Patient Portal users or non-users who have registered for an appointment can either access their account or create an account when they complete their workflow. UI Impact: Workflow (Automatic) Patients who qualify for self enrollment but who are not currently patient portal users can optionally enroll in the patient portal after they complete registration or scheduling workflows. Patients who are enrolled in the patient portal but used the Find Care As Guest functionality can optionally sign in to the patient portal.	See the Schedule a New Visit section and the Preregister for a Visit Preregister for a Visitsection of the Oracle Health Patient Portal Cloud Service User Guide for more information.	Verify that when you complete a scheduling workflow as a guest (as an established patient), you are prompted to create a patient portal account. Verify that when you complete a registration or scheduling workflow as a patient portal user, you are prompted to access your patient portal account.	No implementation or maintenance impact.

Solution Change

Component, Description, and UI Impact

Reference Materials

Validation Guidelines

Implementation and Maintenance Impact

Enrollment Integration with Guest Scheduling and Registration (HLG2-18856)

Component: Registration and Scheduling

Patient Portal users or non-users who have registered for an appointment can either access their account or create an account when they complete their workflow.

UI Impact: Workflow (Automatic)

Patients who qualify for self enrollment but who are not currently patient portal users can optionally enroll in the patient portal after they complete registration or scheduling workflows. Patients who are enrolled in the patient portal but used the Find Care As Guest functionality can optionally sign in to the patient portal.

See the Schedule a New Visit section and the Preregister for a Visit Preregister for a Visitsection of the Oracle Health Patient Portal Cloud Service User Guide for more information.

Verify that when you complete a scheduling workflow as a guest (as an established patient), you are prompted to create a patient portal account.
Verify that when you complete a registration or scheduling workflow as a patient portal user, you are prompted to access your patient portal account.

No implementation or maintenance impact.