December 2025 (25.10.1)
Learn about updates and enhancements in Oracle Health Patient Portal Cloud Service and Administrative Console with the 25.10.1 release.
- Preproduction Release Date: December 11, 2025
- Production Release Date: To be determined
Bill Pay
Bill pay workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Quick Pay (HLG2-29767) |
Oracle Health Patient Portal now allows users to pay their bills with Quick Pay. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can select Pay my bill from the Today dashboard to open Quick Pay in a new browser window. |
See the Visits section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Enrollment
Patient Portal users can accept enrollment invitations from Oracle Health Patient Administration.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Patient Portal Enrollment (HLG2-29782) |
Oracle Health Patient Portal users now can accept enrollment invitations sent from the Semantic Index version of Oracle Health Patient Administration. UI Impact: None |
See the Get Ready and Arrival section of the Oracle Health Patient Portal User Guide for more information. |
No validation testing is provided because the solution change contains updates to system processes that support front-end functionality and that cannot be tested directly. This solution change is associated with a solution change for the front-end functionality, which includes the certification guidelines necessary to test the functionality. As part of your regression testing, ensure that your system is working as expected. |
Implementation Impact: None Maintenance Impact: None |
Messages
Message workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| View Message, Reply, Send New Message (HLG2-29550) |
Oracle Health Patient Portal now allows users to receive and view messages, reply to existing messages, and compose new messages. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view and manage their messages on the Inbox dashboard. |
See the Messages section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| Message Threads (HLG2-29857) |
Oracle Health Patient Portal now allows users to view messages in a conversational, chat style format, with all past messages in one message thread. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view and manage their messages on the Inbox dashboard. |
See the Messages section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
My Health - Documents
Document workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Documents (HLG2-30578) |
Oracle Health Patient Portal now allows users to view current and historical clinical notes related to care across multiple encounters. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view clinical notes from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
My Health - Health Record
Health record workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| View Test Results (HLG2-29993) |
Oracle Health Patient Portal users now can view their test results. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view test results from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| View Health History, Social History, and Family History (HLG2-29934) |
Oracle Health Patient Portal now allows users to view their health history, social history, and family history. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view health history, social history, and family history from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| View Vital Signs (HLG2-29999) |
Oracle Health Patient Portal now allows users to view their vital signs. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view vital signs from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| View Immunizations (HLG2-29948) |
Oracle Health Patient Portal now allows users to view their immunizations. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view immunizations from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| View Procedures (HLG2-29947) |
Oracle Health Patient Portal now allows users to view their procedures. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view procedures from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| View Health Conditions (HLG2-29943) |
Oracle Health Patient Portal now allows users to view their health conditions. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users now can view health conditions from the My Health dashboard. |
See the My Health section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Profile
Personal information can be edited in the Profile section.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Patient Profile Field Updates (HLG2-29543) |
The preferred name, marital status, address, contact information, and gender, fields can now be updated. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users and authorized representatives can update personal information on the Profile page. |
See the Manage My Profile page of the Oracle Health Patient Portal User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Registration and Arrival
Pre-visit workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Pre-visit Workflows (HLG2-29822) |
Prompts and access are available to complete pre-visit registration in Oracle Health Patient Portal. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can review, update, and complete administrative and clinical information before their appointment. |
See the Get Ready and Arrival section of the Oracle Health Patient Portal User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: Low Enable the Self-Service Registraion option and the Pre-visit Registration option in Oracle Health Patient Portal Administrative Console. Maintenance Impact: None |
Scheduling
Scheduling workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Appointments View (HLG2-29554) |
Oracle Health Patient Portal now allows users to view their past and upcoming visit information for scheduled appointments. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view their appointment information on the Today dashboard and My Health dashboard. |
See the Visits section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| Direct Cancel and Reschedule (HLG2-29557) |
Oracle Health Patient Portal now allows users to cancel and reschedule select appointments. UI Impact: Workflow (Automatic) After selecting an upcoming appointment from the Today dashboard or My Health dashboard, Oracle Health Patient Portal users can select the ellipsis icon (...) on the appointment detail view, then select Reschedule or Cancel. |
See the Visits section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
| Find and Schedule Care in Portal (HLG2-29556) |
Oracle Health Patient Portal now allows users to search for care and self-schedule appointments. UI Impact: Workflow (Automatic) After selecting Schedule Appointment from the Today dashboard, users can search for appointments and self-schedule according to their preferences. |
See the Visits section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Settings
Settings workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Reset Password (HLG2-29620) |
Oracle Health Patient Portal now allows users to reset their passwords after authenticating. UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can reset their passwords from the Manage Account section on the Settings menu. |
See the Accounts and Profiles section of the Oracle Health Patient Portal Cloud Service User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Today
The Today page includes a timeline, upcoming items, appointments, and bill pay.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Today Page (HLG2-31734) |
The Today page now includes the following functionality:
UI Impact: Workflow (Automatic) Oracle Health Patient Portal users can view a timeline of upcoming appointments, complete tasks related to upcoming appointments, and pay their bills. Authorized representatives can view appointments for connected patients. |
See the Today section of the Oracle Health Patient Portal User Guide for more information. |
Verify that you can successfully complete the workflows in the Reference Materials. |
Implementation Impact: None Maintenance Impact: None |
Chart Review AI Agent
The Patient Chart Review AI Agent is available.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Chart Review AI Agent Natural Language Search (CDAF-62693) |
Patient Chart Review AI Agent search is available. The search allows you to enter questions using natural language. Responses include structured output, status indicators, linked context, trend support, and patient-friendly language. UI Impact: Visual Only |
See the My Chart section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Chart Review AI Agent Longitudinal Record Filtering (CDAF-62696) |
Patient Chart Review AI Agent provides filters including providers, condition status, medication status, and trend analysis. UI Impact: Visual Only |
See the My Chart section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Chart Review AI Agent Chat Responses (CDAF-62708) |
Patient Chart Review AI Agent responses are formatted in clear, concise, patient-friendly language. UI Impact: Visual Only |
See the My Chart section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Chart Review AI Agent Summaries (CDAF-62768) |
Patient Chart Review AI Agent summaries are available for the My Health Summary and Last Visit summary, and are formatted in clear, concise, patient-friendly language. UI Impact: Visual Only |
See the My Chart section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
Patient AI Agent
The Patient AI Agent is available.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Patient AI Agent for Mobile (CDAF-63562) |
Patient Chart Review AI Agent search is available. The search allows questions you to enter questions using natural language. Responses include structured output, status indicators, linked context, trend support, and patient-friendly language. UI Impact: Workflow (Automatic) Patient portal users can schedule appointments, follow-ups visits, and virtual visits with their primary care provider using the Scheduling AI Agent in a natural language conversation, available in the Patient Portal mobile app. |
See the My Health section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Routing Planner (CDAF-63568) |
The Patient AI Agent routes requests to the following workflows:
UI Impact: Workflow (Automatic) Patient Portal users can use the Patient AI Agent for scheduling, reviewing health information, and escalating safety concerns. |
See the My Health section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Agent Registry Hub (CDAF-63572) |
The Patient Agent registry hub is available. UI Impact: Workflow (Automatic) Patient Portal administrators can enable, disable, and manage patient-facing agents in Patient Portal. |
See the My Health section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Patient Facing Responses (CDAF-63576) |
The Patient AI Agent responds to patients using appropriate patient-friendly language (non-clinical terms) UI Impact: Visual Only |
See the My Health section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Patient Agent Context and Conversation Memory (CDAF-63578) |
The Patient AI Agent remembers patient preferences and saves conversation history for the session to personalize the experience. UI Impact: Visual Only |
See the My Health section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
| Subagent Transitions (CDAF-63705) |
When a workflow moves between multiple agents, previous information entered is carried across to the next agent. UI Impact: None |
See the Patient Chart Review AI Agent section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact:
None Maintenance Impact: None |
Scheduling AI Agent
Message workflows are available in Oracle Health Patient Portal.
Solution Change Details
| Solution Change | Component, Description, and UI Impact | Reference Materials | Validation Guidelines | Implementation and Maintenance Impact |
|---|---|---|---|---|
| Schedule Primary Care (CDAF-59106) |
Primary care appointment scheduling is available through the Scheduling section of the AI view in Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users can schedule appointments, follow-ups visits, and virtual visits with their primary care provider using the Scheduling AI Agent in a natural language conversation, available in the Patient Portal mobile app. |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None
Maintenance Impact: None |
| Schedule Specialist Appointments Without Referral (CDAF-65494) |
Specialist appointment scheduling is available through the Scheduling AI Agent in Patient Portal for specialist appointments that do not require primary care provider approval. UI Impact: Workflow (Automatic) Patient Portal users can schedule specialist appointments that do not require referrals (such as ophthalmology appointments). |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None
Maintenance Impact: None |
| Cancel and Reschedule Appointments (CDAF-60035) |
Appointments can be canceled and rescheduled through the Scheduling AI Agent in Oracle Health Patient Portal. UI Impact: Workflow (Automatic) Patient Portal users can cancel or reschedule appointments using the Scheduling AI Agent. |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None
Maintenance Impact: None |
| Scheduling Guidance (CDAF-60036) |
When a patient schedules an appointment that requires fasting or other preparations, instructions for preparation are displayed. UI Impact: Visual Only |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None
Maintenance Impact: None |
| Personalization and Contextually Aware Scheduling (CDAF-60037) |
The Scheduling AI Agent remembers past providers, visits, and references. UI Impact: Visual Only When a Patient Portal user schedules an appointment, the past provider, provider notes, and previous preferences are displayed. |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None
Maintenance Impact: None |
| Schedule Multiple Appointments (CDAF-60039) |
The Scheduling AI Agent allows scheduling multiple dependent appointments in one workflow. UI Impact: Workflow (Automatic) When a Patient Portal user schedules an appointment that has multiple required follow-up visits or tasks, the Scheduling AI Agent provides recommendations to ensure that all elements of the order are covered. |
See the Scheduling section of the Oracle Health Patient Portal User Guide for more information. | Verify that you can successfully complete the workflows in the Reference Materials. | Implementation Impact: None Maintenance Impact: None |