4 Messages

Patient Portal includes options for you to view, write, reply, and forward messages. You can also add attachments (files or photos) to messages.

• View the Messages Dashboard
  The Messages dashboard lets you view messages sent to you by your connected healthcare providers such as instructions, answers to questions, and information about your care. You might also have the ability to send new messages.
• View Message Details
  To view a message, from the Messages dashboard, select a message. The message opens as an ongoing conversation (also called a message thread) between you and the provider (or care team). Conversations with unread messages are indicated by a blue dot to the left of the message.
• Write New Messages
  Depending on your organization and type of account, Patient Portal might include the ability to send messages to your providers.
• Reply to Messages
  If you can send messages to providers through Patient Portal, you can reply to them.
• Forward Messages
  You can forward a message that you received to another provider.
• Add Attachments
  If your Patient Portal privileges include the message option, you can add up to five files in PNG, JPG, GIF, DOC, or XLS file format with a size of 50 MB or smaller as an attachment.