Table of Contents Table of Contents Title and Copyright Information Preface 1 Overview 2 Managing IAM Administrator Roles IAM Administrator Roles Managing Administrator Roles Navigating to Administrator Roles Searching for Existing Administrator Roles Managing Administrator Role Memberships 3 Managing Groups Groups in OPERA Cloud Identity Management Navigating to the Group Management Page Creating a Custom Group Searching for Groups Group Profile Management Assigning and Removing Group Membership Deleting a Group 4 Managing Users Navigating to the User Management Page Creating a User Searching for Users and Performing User Actions User Profile Management Editing a User Resetting a User Password Changing Primary Work Location for a User Deleting a User Assigning and Removing Group Membership 5 Managing Oracle Users Introduction Process Overview Managing Oracle Support User Access Navigating to Oracle Support Access Granting, Extending, and Revoking Access to Oracle Support Users Searching for Existing Oracle Support User Access Granting Access to Users Extending Access for Users Extending Access for an Individual User Extending Access for Multiple Users Revoking Access for Users Revoking Access for an Individual User Revoking Access for Multiple Users 6 Managing Oracle Support Access Requests Navigating to Oracle Access Requests Oracle Access Requests Screen Overview Approving a Single Request Approving Multiple Requests Denying a Single Oracle Access Request Denying Multiple Requests Viewing your Oracle Access Requests Email Notifications Received for Oracle Access Requests 7 Identity Reports Managing Identity Reports