Configuring Rooms

Use room configuration to define the individual rooms assigned to reservations. Rooms must be configured for all inventory room types and pseudo room types needed for permanent and temporary house-use accounts such as interface accounts, block posting masters and other billing requirements. A Room value is alphanumeric and not necessary a number; for example you could have Room "APT1" for Apartment 1 or Room "SUI3" for Suite 3. When the Component Suites OPERA Control is active you can also configure rooms for the component room types.

You can also setup inventory rooms to be available as function (meeting) spaces for catering events.

Prior to configuring rooms ensure you've completed the configuration of:

• Room Types: For more information, see Room Types.

• Room Features: For more information, see Room Features.

• Floors: For more information, see Configuring Floors.

• Buildings: For more information, see Configuring Buildings. 

• Smoking Preferences: For more information, see Smoking Preferences. 

• Door Lock System (DLS) Room Key Options: For more information, see Creating Keys from the Property Interface Control Screen

• Housekeeping Sections: For more information, see Housekeeping Sections.

• Rack Rate (Published Rate): For more information, see About Rate Codes.

• Owner Grades : (Applicable when the Room Rotation and Owner Room Grade OPERA Controls are active). For more information, see Owner Grades.

Adding Rooms

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Rooms.

2. Click New and complete the following

   1. Property: Enter or select the property.

   2. Room: Enter a code for the room, with a maximum of six alphanumeric characters. Special characters are permitted with the exception of spaces. Room cannot be modified once saved.

   3. Room Type: Select the room type from the list. For more information, see Managing Room Types.

   4. (View Only) Room Class: The room class appears based on the room type selected. (Available when the Room Class OPERA Control is active).

   5. Accessible Room: Select to configure the room as an accessible room.

   6. Description: Enter an appropriate description for the room.

      1. Manage Translation: Click to open the multi-language screen and configure a translated description for each language.

   7. Maximum Occupancy: Enter the maximum number of people that can occupy the room.

   8. Published Rate Code: OPERA Cloud uses this rate code to calculate the typical rate for the room to print variance reports and has no bearing on the reservation.

   9. Published Rate Amount: Enter the rate amount to calculate the rate variance. Generally, this amount is used when you do not have a standard rate code for this room or if you want to use an amount that is different from the standard rate to calculate the variance.

   10. Floors: Select the floor(s) on which this room is located. This help users to search and assign a room according to the guest floor preference.

   11. Square Units: Enter the area (square feet or square meter) of the room.

   12. Measurement: Enter the dimensions (length and width) of the room.

   13. Phone Number: Enter the phone number assigned to the room.

   14. Key Options: Select the default key option when keys are encoded for reservations assigned to this room. Key Options depend on the capabilities of the key interface; and typically determine access to hotel areas such as club floor, gymnasium, library and so on.

   15. Smoking: Specify if the room is a smoking or non- smoking room. This help users to search and assign a room according to the guest smoking preference.

   16. Turndown: Select if the room is eligible for turndown by default (Available when the Turndown OPERA Control is active).

   17. Building:Select a building from the list (Available when the Building Management OPERA Control is active).

   18. Sequence: How rooms are displayed when listed on room lookup screens such as the Room Assignment and the Room Diary is determined by the Room Display Order OPERA Control. When the Room Display Order OPERA Control is set to Display Sequence, the display order is controlled by the sequence number assigned here in room configuration. Enter a number to determine the order in which room codes are displayed when listed.

   19. Events: Select this check box to also identify the room as a functions space for allocation to events and display in the Function Diary.

   20. Number of Beds: Enter the number of beds that are located in the room. When copying a room, the Number of Beds value is copied to the new room.

   21. Owner Room: Select check box to enable the room for selection when creating Ownership Records. (Available when the Room Rotation OPERA Control is active).

       Note:

       A Component Suite can only be configured as an Owner Room if all the rooms comprising the Component Suite are also configured as Owner Rooms.

       1. Owner Room Grade: Select the grade for the room, this value is used to determine the resulting room rotation behavior based on the value selected in the Room Order Preference for Owner Rooms OPERA Control.  (Available when the Owner Room Grade OPERA Control is active).

   22. Sections:

       1. Day Section: Enter the day section to which the room belongs. For more information, see Configuring Housekeeping Section Codes.

       2. Evening Section: Enter the evening (turn-down) section to which the room belongs. For more information, see Configuring Housekeeping Section Codes.

   23. Housekeeping Credits:

       1. Pickup: Specify the number of credits (effort) needed to service a room in pickup status (Available when the Pickup OPERA Control is active).

       2. Stayover:  Specify the number of credits (effort) needed to service a stayover room (typically dirty status).

       3. Departure: Specify the number of credits (effort) needed to service a departure room (typically dirty status).

       4. Turndown:  Specify the number of credits (effort) needed to service a room for turndown task Available when the Turndown OPERA Control is active.

   24. Room Features: Features will default from the selected room type; you can update as required.

       1. To add a feature, click New and search and select the room features, click Select .

       2. To delete a feature, select the feature, click the Vertical Ellipsis and select Delete; click Delete to confirm.

       3. For more information, see Configuring Room Features.

   25. Connecting Rooms: (Available when the Connecting Rooms OPERA Control is active).

       1. To add a connecting room, click New and search, and select the require connecting room, click Select.

       2. To delete a connecting room, click the Vertical Ellipsis and select Delete; click Delete to confirm.

3. Click Save.

Copying (Cloning) Rooms

Use the Copy action to save time when you have many similar rooms to add. For example, if rooms 202, 206, 302, 306, 402, 406, 502, 506 have exactly the same features in your property, configure room 202 with all necessary details and use the Copy action to create the similar rooms.

Copy can also be used to create many pseudo room accounts (POST1, POST2, POST3 etc).

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Rooms.

2. Enter search criteria and click Search.

3. Select the room then click vertical ellipsis Actions menu and select Copy.

4. Source room details are displayed at the top of the page and will be copied to room(s) entered below. Click New to add extra rows the Copy Rooms panel. Use the attribute entry to override the details as needed.

   1. Room: Enter an alpha-numeric code; a maximum of 6 characters.

   2. Features: Select feature(s) from the list.

   3. Floor: Select floor(s) from the list.

   4. Day Section: Select a housekeeping day section.

   5. Evening Section: Select a housekeeping evening section.

   6. Stayover Credit: Specify the number of credits (effort) needed to service a stayover room (typically dirty status).

   7. Departure Credit: Specify the number of credits (effort) needed to service a departure room (typically dirty status).

   8. Pickup Credit: Specify the number of credits (effort) needed to service a room in pickup status (Available when the Pickup OPERA Control is active).

   9. Turndown Credit: Specify the number of credits (effort) needed to service a room for turndown task (Available when the Turndown OPERA Control is active).

5. Click Save.

Editing Rooms

1. From the Administration menu, select Inventory, select Accommodation Management, and then select Rooms.

2. Enter search criteria and click Search.

3. Select the room and click the vertical ellipsis Actions menu and select Edit.

4. Update details.

5. Click Save.

Deleting Rooms

1. From the OPERA Cloud Administration menu, select Inventory, select Accommodation Management, and then select Rooms.

2. Enter search criteria and click Search.

3. Select the room and click the vertical ellipsis Actions menu and select Delete.

4. Click Delete to confirm.