Stationery Report Groups

The following report groups are available for the management of customized stationery templates. These internal report groups are not displayed to users in the list of report groups in Managing Reports unless the Show Internal check box is selected. Your role must be granted the View Internal Reports / Report Groups tasks to access these report groups.

Create one or more templates in these report groups to specify which template OPERA Cloud should generate for the respective area of the application; the sample template to use for your customized template(s) is listed below.

Many of the stationery report groups only require one template to be setup and customized. However, when the Multi-language OPERA Control is active, a template per language would apply. The setup of each template would reference a specific language code. OPERA Cloud generates the template matching the language code selected in the profile. For example, a guest folio template with French text has the French language code selected in  Configuring Stationery Templates and this template is used when generating a folio for guests, companies or agents with French selected as the language in their profile. The French translation for transaction codes and other configuration is output on the folio.

Other stationery report groups support multiple templates regardless of the Multi-language OPERA Control; for these stationery report groups a user either selects from a list of templates or there is related configuration which determines the specific template to be used. For example, Global Alert configuration references the templates configured in the Alerts stationery report group and Commission Bank Account configuration references the commission check templates setup in the Commission Check report group.

Note:

When the Confirmation Letter for Cancel Reservation OPERA Control is active, ensure you have cancellation letter template(s) setup in the Confirmation Letter report group.

Table 9-11 Stationery Report Groups

Report Group	Description	Template Quantity	Sample RTF Template
Accounts Receivable Folio	AR Folio For more information, see Guest Folio template, row 13 in this table	One (per language if multi-language active)
Accounts Receivable Reminders and Statements	AR Reminder Letters For more information, see Configuring Accounts Receivable Account Types	Multiple	sample_reminder
Accounts Receivable Statements	AR Statement For more information, see Configuring Accounts Receivable Account Types one per account type	Multiple	sample_statement sample_statement_numbering sample_statement_philippines
Alerts	Alert templates for printed alerts  For more information, see Global Alert (Rule) Definitions	Multiple	sample_alert
Check Exchange Receipt	Travelers Check Exchange Receipt	One (per language if multi-language active)	sample_exrecpt
Commission Check	Commission Check template For more information, see Bank Accounts one per bank account	Multiple	sample_checkusd
Confirmation Letter	Reservation Confirmation and Cancellation Templates User selects from list of templates when generating a confirmation	Multiple	sample_guest_confirmation
Credit Card Receipt	Credit Card Payment receipt template	One (per language if multi-language active)	sample_credit_card_receipt
Currency Exchange Receipt	Currency Exchange receipt template	One (per language if multi-language active)	sample_exrecpt
Deposit Receipt	Deposit Receipt Template	One (per language if multi-language active)	sample_deprecpt
Deposit Refund Receipt	Deposit Refund Receipt (Applicable when the Deposit Refund Receipt OPERA Control is active.	One (per language if multi-language active)	sample_deprecpt
Electronic Vouchers	Electronic Voucher Details	One (per language if multi-language active)	sample_evoucher
Folios	Guest Folio Template	One (per language if multi-language active)	sample_folio sample_folio_hungary sample_folio_india_buckets sample_riepilogativa (Italy) sample_folio_philippines sample_folio_poland sample_folio_portugal
Group Folio	Group Summary Folio Template	One (per language if multi-language active)	sample_grp_folio
Group Reports	Configure various customizable reports . This report group is accessible from the I Want To . . ., go to Reports from: Block Search / Presentation Event Search / Presentation Manage Resources Relevant block IDs and event IDs will be passed to the report parameters.	Multiple	N/A
Kiosk Confirmation	Kiosk Key Jacket	One (per language if multi-language active)	sample_kiosk_confirmation
Labels	Key packet label Templates	Multiple	sample_key_packet
Messages	Guest Message Template	One (per language if multi-language active)	sample_msg_text
Paid-Out Receipt	Paid Out Receipt Template	One (per language if multi-language active)	sample_paidout
Passerby Folio	Passer-by Folio For more information, see Guest Folio template, row 13 in this table	One (per language if multi-language active)
Payment Receipt	Payment Receipt template	One (per language if multi-language active)	sample_payment sample_payment_philippines sample_payment_tax (Thailand)
Post It	Post It Folio For more information, see Guest Folio template, row 13 in this table	One (per language if multi-language active)
Registration Card	Guest registration card templates (excludes digital regcard for esign) For more information, see OPERA Control -OPERA Controls — Front Desk	Multiple	sample_police_reg_card sample_registration_card
Vouchers	Voucher Template	One (per language if Multi-language OPERA Control is active)	Sample_Voucher