Reservation Upgrade - Powered by Nor1 PRiME
Nor1 PRiME Upgrades provide a unified system for managing and offering personalized guest upgrades directly within the OPERA Cloud Property Management System (PMS). The Reservation Upgrade, powered by Nor1 PRiME in OPERA Cloud, is designed to help optimize guest engagement, maximize revenue opportunities, and improve operational efficiency. This feature offers seamless upgrade options prior to arrival, at check-in, and during reservation management, providing a streamlined experience for both guests and hotel staff.
By leveraging advanced algorithms and real-time data, the Nor1 PRiME Upgrades solution identifies and presents personalized upgrade offers that align with guest preferences and behaviors, thereby helping to enhance the overall guest experience and drive additional revenue for the property.