PWA - Checking in a Reservation
Reservation check-in is a multi-step process. Prior to checking in a reservation, you can access all reservation detail links, such as routing, notes, and updating the primary profile information of the reservation. During the Check-in, an automatic check of the room assignment and payment methods takes place. If no room is assigned or the room assigned is not available during the check-in, you can assign or change the room assigned during the check-in process. You can validate, add, or change the payment method(s) of the reservation. Upon successful check-in, you can create key(s).
- From the Ask Oracle menu navigate to Arrivals.
- Select a reservation.
- Tap or click Check In .
Note:
A room validation is completed when accessing the check in process; you are notified if the room has a condition that requires an override action or if no room is assigned. - Tap or click Change next to the room number to change the assigned room. If no room is assigned, the room assignment flow is initiated.
- Tap or click Add Payment / Change to review or change the Reservation Payment Methods.
- Tap or click Continue or Override and Continue to proceed with the Check In.
- Tap or click Cancel Check In Process if the reservation is not ready for check in.
- Create Room Key(s) for the Reservation after an overview screen indicates the completion of the Check In.
- Click Close to return to the Reservation Detail screen.