PWA - Managing Billing Instructions

Prerequisites for Managing Reservation Routing Instructions

Use the routing instructions to automate the transfer of selected charges to a specific sub-account (billing window) within the same reservation account or to an entirely different reservation account. This is based on the selection of individual charge transaction codes or predefined groupings of transaction codes known as routing codes. Each reservation account offers a total of eight sub-accounts, allowing you to route charges to sub-accounts #2 through #8. Any charges that are not routed will be posted to sub-account #1, which is always linked to the primary profile associated with the reservation.

Each reservation sub-account can be linked to a different profile as the Payee and settled with a different Payment Method. In order to settle charges to City Ledger payment, transferring the sub-account balance to an AR Account as a new invoice, the AR Account profile must selected as the Payee for the reservation sub-account. For more information, see Managing Profile AR Accounts.

When the Routing Limits OPERA Control is active you can also set a limit to the amount that can be routed. For more information, see Routing Limits.

When the Post Stay Charges and Open Folio OPERA Controls are active, (other) room and (sub-account) folio routing instructions can be managed for Open Folio status reservations. For more information, see Using Post Stay Charging and Open Folio Status.

1. From the Ask Oracle menu navigate either to Arrivals, In-House, or Departures.
2. Select a reservation.
3. Select Billing Instructions from the More Actions menu.

The following check boxes can be updated:

1. No Post: Select check box to prevent interface charges posting to this reservation account. Users manually posting charges are presented with a warning. (Defaults according to the No Post check box for the Payment Method selected. For more information, see Configuring Payment Methods.
2. Pre-Stay Charging: Select check box to allow charges and payments to be posted to this reservation account (guest ledger) prior to check in. (Available when the Pre Stay Charges OPERA Control is active). Defaults to selected when the Default Pre Stay Charges on Reservation OPERA Control is active. For more information, see About Pre-Stay Charging .
3. Post Stay Charging: Select check box to allow charges to be posted to this reservation account after check out and prior to the End of Day. (Available when the Post Stay Charges OPERA Control is active). Defaults to selected then the Default Post Stay Charges on Reservation OPERA Control is active. When the Open Folio and the Auto Open Folio During EOD OPERA Controls are active, checked out reservations with a balance due and this check box selected are converted to Open Folio status during End of Day. For more information, see Using Post Stay Charging and Open Folio Status.

You can view existing Routing Instructions and the following details:

• Window or Room Number
• Payment Method associated with the Window Number
• Payee Name and Address
• Routing Instructions period
• List of Routing & Transaction Codes