Local Area

All claim pages, except enter claim page, use the same layout, with small differences to suit the function of that specific page. The local area is divided into 4 sections; two for each level on the claim. The following is a description, per section, on the information that is displayed. Each claim page shows these fields.

Local Area

Section 1: Claim

Displays the attributes of a single claim in a form based layout. This section also contains dynamic fields that extend the claim table. This section holds the following fields:

The claim’s status is shown in the title of the local area. If the claim is finalized and settled (settlement reason specified on the external claims data) then (Settled with reason {code}) is added after the status, so for example it displays Finalized (Settled with reason APPEAL) instead of Finalized.

Table 1. Section 1: Claim
Display Label Entity Field

Process Type

claim.processType

Code

claim.code

Claim Ref

claim.providerReference

Claim Set

claim.claimSet.code

Entity Type

claim.serviced<Object>.type[1]


1. <Object> represents the chosen serviced entity type and is a configurable name like Car, Houseboat, etc.

Entity

formatted name

gender

date of birth

current address

description

date

claim.serviced<Object>.code[2]

claim.servicedPerson.(formatted name) (Only for serviced entity type Person)

claim.servicedPerson.gender (Only for serviced entity type Person)

claim.servicedPerson.dateOfBirth (Only for serviced entity type Person)

derived (Only for serviced entity type Person)

claim.serviced<Object>.description (Only for serviced entity type other than Person)[2]

claim.serviced<Object>.date (Only for serviced entity type other than Person)[2]


2. <Object> represents the chosen serviced entity type and is a configurable name like Car, Houseboat, etc.

Entity Ref

claim.providerEntityReference

Servicing Provider

(formatted) name

claim.serviceProvider.code

claim.serviceProvider.(formatted)name

Service Facility

(formatted) name

claim.locationProvider.code

claim.locationProvider.(formatted)name

Service Specialty

description

claim.serviceSpecialty.code

claim.serviceSpecialty.description

Referring Provider

(formatted) name

claim.referralProvider.code

claim.referralProvider.(formatted)name

Billing Provider[3]

(formatted) name

claim.claimantProvider.code

claim.claimantProvider.(formatted)name

Billing Relation[3]

(formatted) name

claim.claimantRelation.code

claim.claimantRelation.(formatted)name

Pay To Provider[3]

(formatted) name

claim.paymentReceiverProvider.code

claim.paymentReceiverProvider.(formatted)name

Pay To Relation[3]
(formatted) name

claim.paymentReceiverRelation.code

claim.paymentReceiverRelation.(formatted)name

Specification To Provider[3]

(formatted) name

claim.paymentSpecificationReceiverProvider.code

claim.paymentSpecificationReceiverProvider.(formatted)name

Specification To Relation[3]

(formatted) name

claim.paymentSpecificationReceiverRelation.code

claim.paymentSpecificationReceiverRelation.(formatted)name

Beneficiary Provider[3]

(formatted) name

claim.paymentBeneficiaryProvider.code

claim.paymentBeneficiaryProvider.(formatted)name

Beneficiary Relation[3]
(formatted) name

claim.paymentBeneficiaryRelation.code

claim.paymentBeneficiaryRelation.(formatted)name

Location Type

description

claim.locationType.code

claim.locationType.description

Total Charged

claim.totalClaimedAmount.amount and claim.totalClaimedAmount.displayCode

Total Allowed

claim.totalAllowedAmount.amount and claim.totalAllowedAmount.displayCode

Total Covered

claim.totalCoveredAmount.amount and claim.totalCoveredAmount.displayCode

Payer Code

claim.payerCode.code

Brand

claim.brand.code

Access Group

claim.dataAccessGroup.code

Form

claim.claimForm.code

Classification

claim.classification.code

Classification Scheme

claim.classificationScheme.code

Type

claim.type

Emergency?

claim.emergency

Manual?

claim.manual

Ignore History?

claim.ignoreHistory

Claimed on

claim.claimDate

Received on

claim.receiptDate

Priced on

claim.priceDate

Entered on

claim.entryDate

Expires on

claim.expirationDate

Authorization

claim.authorizationCode

Preceding Payer

claim.precedingPayerCode

Preceding Payer Paid on

claim.paidDate

Next Payer

claim.nextPayerCode

Section 2: Claim Details

For each claim detail, a list of records is displayed. These lists show a selection of key fields per detail records, for example, if a claim has ten diagnoses then all ten are shown with only priority, type and code. In addition to detail records, this section also shows claim attributes that are expected to take up a lot of page real-estate (free form remarks, routing slips).

Nearly all summaries display a view icon. Click this icon to open a dialog that shows all information available for that claim detail. In some pages, such as the Change Claim page, these details are editable. In this case an edit icon will be displayed rather than a view icon. In case no claim details of a certain kind exist and the detail is not editable in the claims page, then nothing is displayed. For example, if there are no claim messages and the user opens the View Claim page, then the detail summary header will not be displayed (nor is it possible to open the underlying dialog box).

The subsections are listed in the same sequence as they appear (top to bottom) in section 2:

Table 2. Section 2: Claim Details
Displayed Header Entity field

Quick Search

Authorizations (deep link)

Claim Lines (deep link)

Skip Actions

claimTagActionList[].action

claimTagActionList[].skipTag.displayName

Pend Reasons

claimPendReasonList[].indResolved

claimPendReasonList[].pendReason.priority

claimPendReasonList[].pendReason.code

Edit/View icon

Un-finalize Reasons

claimUnfinalizeReasonList[].unfinalizeReason.code

claimUnfinalizeReasonList[].sourceReference

Edit/View icon

Financial Hold status and history

FinancialHoldList[].FinancialHoldType.code

FinancialHoldList[].status

FinancialHoldList[].expirationDateTime

Edit/View icon

Messages

claimMessageList[].message.severity

claimMessageList[].message.code

Edit/View icon

Diagnoses

claimDiagnosisList[].sequence

claimDiagnosisList[].diagnosisType.description

claimDiagnosisList[].diagnosis.code

Edit/View icon

Process Fields

claim.dueDate

Routing Slips

claim.sendOutForPreprocessing

claim.sendOutForPricing

claim.preprocessingDone

claim.pricingDone

claim.externalPricing

claim.externalBenefits

Status, pend, event, and callout history

claimStatusHistoryList[].dateTime

claimStatusHistoryList[].status

claimStatusHistoryList[].claimPendReasonHistoryList[].pendReason.code

claimStatusHistoryList[].claimPendReasonHistoryList[].pendReason.descr claimStatusHistoryList[].claimEventHistoryList[].event

claimEventHistoryList[].claimLineEventHistoryList[].claimLineCode

claimStatusHistoryList[].claimCalloutHistoryList[].definitionCode

claimStatusHistoryList[].claimCalloutHistoryList[].definitionDescription

View icon

Internal remarks

claim.internalRemarks

Edit/View icon

External remarks

claim.externalRemarks

Edit/View icon

The Quick Search subsection provides deep links to other pages in the context of the person or object specified on the claim header (the links are only displayed if the person or object is specified on the header level):

  • Click the Authorizations deep link to open the View Authorizations page (in another tab) showing all authorizations for the person or object that are specified on the claim header

  • Click the Claim Lines deep link to open the Claim Lines Search Results page (in another tab) showing all claim lines for the person or object that are specified on the claim header

Skip actions are ordered alphabetically by the display name of the skip tag in ascending order. Skip actions that refer to a skip tag with indicator Display in UI? unchecked are not shown; these records can only be set through IPs and can not be viewed through the UI. The action is a dropdown list with values Redo, Skip, Hold, and Undo (in that order) - the Force action cannot be chosen (because it can only be invoked though the IPs) but are still shown. The action dropdown is editable only in the Change page and read only in all other pages.

Updating the skip action to Redo, Skip or Hold means what is says: it updates the claim tag action to the appropriate action. Updating the skip action to Undo and subsequently saving (or submitting) the claim has a different meaning. It discards the existing tagged results for that claim and ends by setting the skip tag action to Redo. For example, if a skip action of Skip exists for iCes edits and Undo is chosen in the UI, then the iCes edits tagged results are removed after which the skip tag action for iCes edits gets the value Redo. Choose the Undo action normally as a first step to apply other changes to the claim and only then submit.

First sort pend reasons on priority, then on code. Sort un-finalize reasons and messages on code. Sort diagnoses on sequence. Sort status history on date. The most recent status transition will be listed first.

Financial Holds are sorted first on hold type, then on hold date. The most recent financial hold will be listed first. The edit or view icon is controlled by access restriction Financial hold. This section is always visible even if there are no financial holds applied to the claim. When the edit or view button is clicked, a detailed page is opened in the context of the selected claim that shows all financial holds that were entered for the claim. When the user has edit privileges for financial holds, new financial holds can be entered in this page and existing financial holds can be released. When the view icon is pressed, the page is opened in display-only mode.

The status history detail summary shows status, pend, event and callout history. The displayed history is restricted to the last iteration of the claim, meaning that only status history records up until (and excluding) the previous PRICING FINALIZED or FINALIZED record (if any) are displayed.

A single pend status may have been caused by multiple pend reasons, especially since each claim line keeps separate pend reasons. In order to avoid that status history detail summary takes up a large portion of the available screen real estate (and thereby defeating the purpose of having concise detail summaries), pend reason history for pend reasons that have been attached at the claim line level will not be displayed in the detail summary. Claim line pend reason history is displayed only in the dialog box.

The claim event history only shows records with a checked display in UI indicator; possible details (claim line event history) are shown in a single field by comma separating the claim line codes, like displaying modifiers elsewhere. Claim event history records are sorted on event (within claim status history of course).

The claim callout history also only shows records with a checked display in UI indicator. Claim callouts are sorted on Request sent date, the most recent callout listed first.

Show routing slips as checkboxes, one under each other, in the order as specified above. The indicator Preprocessing Done? is editable, the others are not editable.

Displaying External Claims Data

In addition to the listed fixed detail summaries, section 2 also displays external claims data including the indicator Exempt from Purging? which is shown as a checkbox. An external claims data entity serves as a container for dynamic fields and dynamic records that represent external information written to a claim or claim transaction in Claims.

Each external claims data entity is linked to either a (working copy) claim or a claim transaction. When a claims page displays a working copy claim, it shows both the external claims data attached to the working copy and all external claims data attached to any claim transaction version originating from that working copy. The View Claim Transaction page shows both the external claims data (excluding the Exempt from Purging? indicator) attached to the specific claim transaction version and the ones attached to the working copy.

External claims data is displayed as follows; each dynamic record usage and each dynamic field usage represent as a separate detail summary. The detail summary header is the display name as defined in the usage.

In the detail summary, dynamic records show three columns; the first is the version of the claim transaction to to which the record applies. The second and third column are the two fields of the record with the lowest display sequence. An edit icon is displayed, which provides access to a dialog that shows the full dynamic record(s). See the following image for clarification.

Local Area

The records are sorted on version. External claims data attached to the working copy is shown first. Dynamic fields are displayed in almost the same way. Rather than three, dynamic fields show two columns; the first showing claim transaction version, the second showing the field value.

If URL dynamic logic is specified for a flex code field usage of a dynamic record, and that field is displayed in the summary, then that field will be displayed as a link. Clicking the link will open a new browser window with a URL as the outcome of the dynamic logic function.

Editing External Claims Data

Changing external claims data is done much in the same way as editing any claim header detail summary item. However, because external claims data can be changed regardless of a claim’s status, and because external claims data can be bound to a specific claim transaction version except Exempt from Purging? indicator, there are some notable differences.

External claims data detail summaries always show an edit icon, allowing the user to modify the external claims data. This means that all claims pages have a save button, even when fields on the (working copy) claim cannot be edited due to the claim’s status. The following restrictions and behavior applies when modifying external claims data:

(1) Only the records or fields that belong to a claim (transaction version) currently displayed in the claims page can be removed or updated.

(2) When creating a new record or field, it automatically attaches to the claim (transaction version) that is displayed in the claims;

(3) The version column can never be changed.

Saving changes to external claims data works exactly like for other detail summaries:

(1) Click OK in the external claims data dialog to close the dialog but not commit the changes;

(2) Click the save button on the claims page to save changes;

(3) Click Cancel in the external claims data dialog to close the dialog and roll back the changes made in that dialog. Changes made before the dialog was opened remain open.

Local Area
Example of a Dialog for External Claims Data

The image above reflects a dialog for external claims data opened via the View Claims page. Since the dialog is opened via the working copy claim, only the external claims data attached to the working copy claim can be modified.

Dynamic fields can be edited almost the same way. The dialog only has two columns: the first displays the version, the second holds the dynamic field value.

Access to external claims data is governed by separate access restriction. This means that the function access restriction of the page that shows the external claims data does not apply its Create Read Update Delete (CRUD) configuration on external claims data. When a user has update rights on the external claims data access restriction, but does not have update rights on the page that shows the external claims data (for example, manual benefits page) then that user can still update the external claims data.

If URL dynamic logic is specified for a flex code field usage of a dynamic record, then that field will have a link icon displayed next to its value. Click the link icon to open a new browser window with a URL as the outcome of the dynamic logic function. When the dynamic logic function uses the contents of the dynamic record to determine the URL, and the contents of the dynamic record are changed, the new URL will only be available after clicking OK in the dialog to process the changes.

Displaying Dynamic Record Values

It is possible that the claim gets extended with validated dynamic record values. These record values display in the same manner as external claims data dynamic record values, that is, as detail summary items that can be manipulated through a dialog. Dynamic record validation attached to the claim can only be edited if the claim is in the CHANGE status.

Section 3: Claim Line

Displays the attributes of a claim line in a table based layout. The following fields are displayed in table columns:

Table 3. Section 3: Claim Line
Display Label Entity Field

Action

Displays the possible actions (delete, duplicate and deny). Which actions (if any) are displayed, depends on the claim page. If the claim line is locked, a non-clickable Locked icon, indicating that the claim line is locked, is displayed instead of the action(s).

KP?

claimLine.indKeepPricing

KB?

claimLine.indKeepBenefits

Seq

claimLine.sequence

Start Date

claimLine.startDate

Qty

claimLine.claimedNumberOfUnits

(Procedure display name)

description

claimLine.(procedure).code

claimLine.(procedure).description

(Procedure 2 display name)

description

claimLine.(procedure2).code

claimLine.(procedure2).description

(Procedure 3 display name)

description

claimLine.(procedure3).code

claimLine.(procedure3).description

Modifiers

claimLine.modifier.code

Charged (Amount and Currency)

claimLine.claimedAmount.amount and claimLine.claimedAmount.displayCode

Allowed (Amount and Currency)

claimLine.allowedAmount.amount and claimLine.allowedAmount.displayCode

Allowed (Number of Units)

claimLine.allowedNumberOfUnits

Covered (Amount and Currency)

claimLine.coveredAmount.amount and claimLine.coveredAmount.displayCode

Covered (Number of Units)

claimLine.coveredNumberOfUnits

Encounter?

claimLine.indEncounter

Status

claimLine.status

Code

claimLine.code

The claims form configuration defines:

  • The number of procedure columns shown (0, 1, 2 or 3)

  • The column header display names

  • The procedure code object field names

  • Against which flex code system the code gets validated upon entry

Consider the following configuration for claims form 837I, where two procedure definitions have been set up:

Local Area

This results in two procedure columns in section 3, for claims that belong to claim form 837I:

Local Area

The Rev Code column only accepts procedures that belong to the definition REVENUE_CODES; the CPT column only accepts procedures that belong to the CPT_CODES definition. Only the columns specified under the claims form are shown, that is, because no definition is specified for procedure 3, the 3rd procedure column is hidden.

The quick search on procedures works as follows: only one field is shown (Procedure) and by providing a value, a search is performed on all three procedure fields. So for example, searching on procedure A returns all claim lines within the claim that have procedure A stored as either the first, second or third procedure.

Section 3 has a fixed height. The following fields are available in the inline overflow area:

Table 4. Fields in Overflow Area
Field Entity Field

Line Ref

claimLine.providerReference

Authorization

claimLine.authorizationCode

Exception Type

claimLine.authorizationExceptionType

Emergency?

claimLine.indEmergency

Funding Arrangement

claimLine.fundingArrangement.code

Product Family

claimLine.productFamily.code

Product Line

claimLine.productLine.code

Process as IN?

claimLine.processAsIn

Family

claimLine.familyCode

Product (benefits)

claimLine.product.code

Coverage Regime

claimLine.claimLineOverrrde.coverageRegime.code

Coverage Regime (no auth)

claimLine.claimLineOverrrde.coverageRegimeNoAuth.code

Authorization Regime

claimLine.claimLineOverrrde.authorizationRegime.code

Waiting Period Regime

claimLine.claimLineOverrrde.waitingPeriodRegime.code

Post Benefit Regime

claimLine.claimLineOverrrde.postBenefitRegime.code

Coverage Specification

claimLine.claimLineOverrrde.coverageSpecification.code

End Date

claimLine.endDate

Payer Paid (Amount and Currency)

claimLine.precedingPayerPaidAmount.amount and claimLine.precedingPayerPaidAmount.displayCode

Entity Type

claimLine.serviced<Object>.type[4]


4. <Object> represents the chosen serviced entity type and is a configurable name like Car, House Boat, etc.

Entity

formatted name

description

claimLine.serviced<Object>.code[5]

claimLine.servicedPerson.(formatted name) (Only for serviced entity type Person)

claimLine.serviced<Object>.description (Only for serviced entity type other than Person)[5]


5. <Object> represents the chosen serviced entity type and is a configurable name like Car, House Boat, etc.

Entity Ref

claimLine.providerEntityReference

Servicing Provider
(formatted) name

claimLine.serviceProvider.code

claimLine.serviceProvider.(formatted)name

Service Specialty
description

claimLine.serviceSpecialty.code

claimLine.serviceSpecialty.description

Service Facility

(formatted) name

claimLine.locationProvider.code

claimLine.locationProvider.(formatted)name

Referring Provider

(formatted) name

claimLine.referralProvider.code

claimLine.referralProvider.(formatted)name

Pay To Provider[6]

(formatted) name

claimLine.paymentReceiverProvider.code

claimLine.paymentReceiverProvider.(formatted)name

Pay To Relation[6]

(formatted) name

claimLine.paymentReceiverRelation.code

claimLine.paymentReceiverRelation.(formatted)name

Subscription Date

claimLine.subscriptionDate

Classification

claimLine.classification.code

Classification Auth

claimLine.classificationAuthorization.code

Manual Pricing?

claimLine.indManualPricing

Manual Benefits?

claimLine.indManualBenefits

Location Type

description

claimLine.locationType.code

claimLine.locationType.description

Reservation Code

claimLine.reservationCode

Reservation Line Code

claimLine.reservationLineCode

Claim lines that are replaced are visible but grayed out. The modifiers are displayed in a table column cell, while they are modeled as claim details. Since it is possible for a claim to have multiple modifiers, but the domain of possible modifiers is limited, these are displayed and edited through a multi-select combo box.

Section 4: Claim Line Details

For each claim line detail, a list of records is shown. These lists show a selection of key fields per detail records, for example, if a claim has ten diagnoses then all ten are shown with only priority, type and code. In addition to detail records, this section also shows claim attributes that are expected to take up a lot of page real-estate.

Section 4 becomes scrollable when the accumulated height of all displayed records exceeds that of section 3.

Nearly all summaries also display a view icon. Click this icon to open a dialog that shows all information available for that claim line detail. In some pages, such as the Change Claim page, these details are editable. In this case an edit icon is displayed rather than a view icon. In case no claim line details of a certain kind exist, and the detail is not editable in the claims page, then nothing is displayed. For example, if there are no claim line pend reasons and the user opens the View Claim page, then the detail summary header will not be displayed (nor is it possible to open the underlying dialog box). An exception is the view icon for Applied benefit rules, which is displayed if at least one of applied benefit specifications, applied parameters, coverages, applied limits, and limit consumptions exists. Another exception is the Messages detail summary, which also displays fatal claim messages (fatal claim messages are displayed in the summary even if there are no claim line messages).

The subsections are listed in the same sequence as they appear (top to bottom) in section 4:

Table 5. Subsections
Displayed Header Remark

Pend Reasons

claimLinePendReasonList[].indResolved

claimLinePendReasonList[].pendReason.priority

claimLinePendReasonList[].pendReason.code

Edit/View icon

Messages

claimMessageList[].message.severity (only fatal claim messages are displayed)

claimMessageList[].message.code (only fatal claim messages are displayed)

claimLineMessageList[].message.severity

claimLineMessageList[].message.code

Edit/View icon

Diagnoses

claimLineDiagnosisList[].sequence

claimLineDiagnosisList[].diagnosisType.description

claimLineDiagnosisList[].diagnosis.code

Edit/View icon

Coverages

claimLineCoverageList[].amount.amount and claimLineCoverageList[].amount.displayCode

claimLineCoverageList[].action

claimLineCoverageList[].displayName

Displayed as natural text (with boilerplate text after the value, dependent on the action). See example below the table. Note that only coverages with an amount greater than 0 are displayed.

Limit Consumptions

limitConsumptionList[].amount.amount and limitConsumptionList[].amount.displayCode

limitConsumptionList[].numberOfUnits

limitConsumptionList[].serviceDays

limitConsumptionList[].displayName

Displayed as natural text (with boilerplate text after the value, dependent on the limit type). See example below the table.

When a consumption is taken from the Reserved Consumption; the offsetting negative consumption is qualified by text (Res. Offset) (setup as the boilerplate text).

For example:

50 $ on network family deductible

  • 50 $ on network family deductible (Res. Offset)

Provider Limit Consumptions

providerLimitConsumptionList[].amount.amount and providerLimitConsumptionList[].amount.displayCode

providerLimitConsumptionList[].numberOfUnits

providerLimitConsumptionList[].serviceDays

providerLimitConsumptionList[].providerLimitCounter.providerLimitRule.code

Displayed as natural text (with boilerplate text after the value, dependent on the limit type)

50 $ on AMOUNT LIMIT

5 unit(s) on UNITS LIMIT

1 day on SERVICE DAYS LIMIT

When a consumption is taken from the Reserved Consumption; the offsetting negative consumption is qualified by text (Res. Offset) (setup as the boilerplate text).

For example:

150 $ on network deductible

  • 150 $ on network deductible (Res. Offset)

Process Fields

claimLine.priceIndProvider.code

claimLine.priceOrgProvider.code

claimLine.priceInputDate

claimLine.priceInputNumberOfUnits

claimLine.indPricePrincipalProcedure1 [7]

claimLine.indPricePrincipalProcedure2 [7]

claimLine.indPricePrincipalProcedure3 [7] claimLine.benefitsProvider.code

claimLine.benefitsInputAmount.amount and claimLine.benefitsInputAmount.displayCode

claimLine.benefitsInputDate

claimLine.benefitsAgeInputDate

claimLine.waitingPeriodInputDate


7. The price principal procedure indicators are shown as one label Price Principal Procedure followed by the procedure codes beneath each other plus a mark whether they are principal or not. If the indicator to keep principal procedures is set to Y, then the label Override is shown beneath the label Price Principal Procedure; If the indicator to keep principal procedures is set to N, then the label Override is not shown. As an example, if procedure1 A is marked as principal, procedure2 B is not marked as principal and the indicator to keep principal procedures is set to Y, then this subsection would be shown as: Price Principal Procedure x A Override o B with x a checked checkbox and o an unchecked checkbox; null procedures are not shown.

Parameters

claimLineParameterList[].amount.amount and claimLineParameterList[].amount.displayCode OR claimLineParameterList[].percentage

claimLineParameterList[].coverWithholdCategory.code

claimLineParameterList[].product.code

Edit/View icon

Displayed as natural text:

10 % COINSURANCE applied for BASE PRODUCT

20 $ COPAY applied

Limits

claimLineLimitList[].maximumAmount.amount and claimLineLimitList[].maximumAmount.displayCode OR claimLineLimitList[].maximumAmount.maximumNumber OR claimLineLimitList[].maximumAmount.maximumServiceDays

claimLineLimitList[].limit.code

claimLineLimitList[].product.code

Edit/View icon

Displayed as natural text (with boilerplate text after the value, dependent on the limit type)

100 $ DEDUCTIBLE applied for BASE PRODUCT

10 units VICODIN LIMIT applied for BASE PRODUCT

2 days PT VISIT LIMIT applied

Sublines

claimSubLineList[].sequence

claimSubLineList[].numberOfClaimedUnits

claimSubLineList[].procedure.code

Edit/View icon

Contract References

claimLine.contractReferenceList[].code

Edit/View icon

Replaced

derived from claimLine.indReplaced and claimLine.replacedBy, displayed as natural text, referring to the code of the line(s)

Replaces

derived from claimLine.replaces, displayed as natural text, referring to the code of the line(s)

Reservation

derived from claimLine.claimLine

For example:

Code : RES0001; with a deep link to the claims page. This page is opened within the context of the reservation code.

Line Code : RESLN01

For example:

Local Area

Pend reasons are sorted first on priority, then on code. Messages are sorted on code. Diagnoses are sorted on sequence. Limit consumptions are sorted on display name. Coverages are sorted based on the display sequence of the coverage label. Sublines are sorted on sequence. Contract references are sorted on code.

In the Limit Consumptions detail summary the limit consumption display name is a deep link to the Adjudication Limit Counters page (reversed limit consumptions are not displayed). The page opens in the context of the claim line serviced person or object and that particular limit. The same holds true for the Provider Limit Consumptions detail summary where the provider limit rule code is a deep link to the Provider Limit Counters page. There are exceptions:

  • If only preliminary (provider) limit consumption exists, no deep link is available. The reason is that the Adjudication Limit Counters and Provider Limit Counters pages do not show preliminary consumption.

  • If limit consumption is related to a case or claim, no deep link is available. The reason is that the Adjudication Limit Counters page does not display case or claim related limit counters.

  • If provider limit consumption exists within a claim with the ignore history indicator checked, no deep link is available. The reason is that the Provider Limit Counters page does not display counters that reference a specific claim (which originate from a checked ignore history indicator).

    Applied Benefit Rules or Applied Reimbursement Method and Pricing Rules

    Both Applied Benefit Rules and Applied Reimbursement Method and Pricing Rules are detail dialogs. In section 4, a button is displayed to reach the detail dialog Applied Benefit Rules only if at least one record exists in (one of the blocks of) that detail dialog. Likewise, a second button is displayed to reach Applied Reimbursement Method and Pricing Rules only if at least one record exists in that detail dialog. For both Applied Benefit Rules and Applied Reimbursement Method and Pricing Rules , no other information is shown in section 4.

    Displaying Dynamic Record Values

    It is possible that the line is extended with validated dynamic record values. These record values will be displayed the same manner as external claims data dynamic record values on the claim header, that is, as detail summary items that can be manipulated through a dialog.Dynamic record validation attached to the line can only be edited if the claim is in the CHANGE status.


3. These fields are only displayed as separate fields in the Change Claim page. In other claim pages the fields combine into one field (showing either the provider or the relation): Beneficiary, Billing Party, Pay To and Specification To.
6. These fields are only displayed as separate fields in the Change Claim page. In other claim pages the fields are combined into one field (showing either the provider or the relation): Pay To