1. System Administrator Guide
  2. Manage and maintain user accounts
  3. Manage existing accounts
  4. Reset user accounts

Reset user accounts

Resetting an account clears the security question and answer, unlocks a locked account, and forces the user to reset their password when they next log in.

  1. From the Admin menu, select Users.
  2. Select a user and click the Reset Account button.
  3. Confirm the reset, and then click Ok.

    ClearTrial clears the security question and answer and sends the user an email with a link to reset the password.

Parent topic: Manage existing accounts