Account creation prerequisites

Prerequisites to create accounts
You (as a delegated administrator at your organization) must complete some tasks before creating Oracle Life Sciences single sign-on (SSO) accounts. You only need to complete each task once. Then you can start creating accounts for users who need to access Oracle Clinical One Platform to create clinical studies and Oracle Clinical One Digital Gateway to manage integrations.

Approval process
The approval process is optional, but some organizations must use it. When you use the approval process, someone with the Approver role determines who gets access to Oracle Clinical One Platform.

Specify a password for Support Cloud
Anyone who enters support tickets must specify a password for a Support Cloud account. For example, a small group can create tickets for the entire organization, or everyone can create their own tickets.

Request the Approver role
Requesting the Approver role for your organization is the first of a multi-step process for using the approval process. The person with the Approver role determines who gets access to Oracle Clinical One Platform. The delegated administrator is responsible for requesting the Approver role.

Create an Oracle SSO for the Approver
The delegated administrator must create an Oracle Life Sciences single sign-on (SSO) for each user with the Approver role (approximately two users). The Approver user approves all requests to access Oracle Clinical One Platform.

Assign the Approver role
Assigning the Approver role is a one-time task. After you assign the role, users with that role can approve or decline the role assignments for other users. Oracle recommends assigning the Approver role to at least two people to ensure someone at your organization can approve or decline roles.

Activate approval for roles
When you activate approval, the administrator with the Approver role can approve all access requests.

Publish the roles
A delegated administrator publishes roles so that Oracle users can see the roles and assign them to the Oracle Life Sciences single sign-ons (SSOs) of SaaS Services and Life Sciences Support users. Because you activated approval, Approvers see an access request for each assignment and can approve or reject them.

Set up an authorization request page
Self-service registration allows users to request access to Oracle Clinical One Platform or Oracle Clinical One Digital Gateway by navigating to the product web site. Employees at your organization and external users, such as Oracle users, can request access.