3 Delivery Metrics / Landing Page

After a successful login, the Delivery Metrics page appears. This page allows you to view metrics for all the locations in a business or to filter/drill down to a specific or preferred location.

• Delivery Metrics for All Locations

• Delivery Metrics for a Selected/Preferred Location

Delivery Metrics for All Locations

By default the Delivery Metrics page shows the metrics for all locations, as indicated by the All Locations link below the heading section.

Note:

You can also access this page by selecting the Delivery Metrics option from the Ask Oracle menu.

If you have a preferred location, the link will show your location description and the corresponding location code, for example, East Location (Loc4). For more information about how to view delivery metrics for a specific location, see the Delivery Metrics for a Selected Location section.

Note:

The metrics total counts are not updated automatically. The page needs to be refreshed to retrieve the updated total counts. The total counts are updated every 15 minutes.

Figure 3-1 Delivery Metrics Page — All Locations

Below the page header, a filter displays. The available filter options are:

• Custom Date Range

  Enter the Start and End Date.

• Today

• Yesterday

• Month to Date

• Year to Date

By default the filter is set to Today.

The Total of each available Metric Type, like Created, Completed, Canceled and Returned, is displayed in the All Deliveries card for the filter set above.

In the Deliveries by Metric card, the pie chart illustrates the Total of each available Metric Type as percentage of the total count of deliveries based on the date range selected in the filter. By hovering over the chart, you can view the percentage for each Metric Type. A legend for the Metric Types, Created, Completed, Canceled, and Returned is displayed.

In addition to seeing delivery metrics, you can navigate to the following pages to view deliveries or create a delivery, for example.

• To view deliveries, select one of the following options in the View Deliveries drop-down list:

  • Outbound Deliveries

    Lists all outbound deliveries assigned to your preferred or a selected location. Most commonly, these are deliveries being sent from a store for delivery to a customer.

  • Inbound Deliveries

    Lists all inbound deliveries assigned to your preferred or a selected location. Most commonly, these are merchandise returns being picked up from a customer and delivered back to a store.

  • All Deliveries

    Lists all outbound and inbound deliveries for all locations or a selected location.

  For more information about how to view deliveries, see the Searching & Filtering Lists of Deliveries chapter.

• To create a new delivery, select the Create Delivery button. For more information about how to create a delivery, see the Create a Delivery section.

• To navigate to any available menu within the Collect and Receive application, open Ask Oracle. For more information about Ask Oracle, see the Ask Oracle section.

Delivery Metrics for a Selected Location

Selecting a Location

To view the delivery metrics for a specific location, follow the steps below:

1. When you click on the location link, the Select Location window opens.

   Figure 3-2 Select Location Window

   
   
   

2. In the Locations field, select or search for a location in the list. This is a required field.

3. Then select one of the following options:

   • Click Apply to close the Select Location window. The Delivery Metrics page will refresh to display the metrics for the selected location.

   • Click Cancel to reject all changes and to close the Select Location window.

Viewing Delivery Metrics for a Selected Location

When you selected a location, the link will show your location description and the corresponding location code, for example, East Location (Loc4).

Figure 3-3 Delivery Metrics for a Selected Location

Below the page header, a filter displays. The available filter options are:

• Custom Date Range

  Enter the Start and End Date.

• Today

• Yesterday

• Month to Date

• Year to Date

By default the filter is set to Today.

The deliveries for the selected location are grouped into the following cards below the filter:

• All Deliveries

• Outbound Deliveries

• Inbound Deliveries

The total of each available Metric, like Created, Completed, Canceled and Returned, is displayed for each group.

In the Deliveries by Metric card, the pie chart illustrates the total of each available Metric as percentage of the total count of deliveries based on the location and the date range selected in the filter. By hovering over the chart, you can view the percentage for each Metric. A legend for the Metric Types, Created, Completed, Canceled, and Returned, is displayed.

In the Deliveries by Type card, the chart shows the total of each available Delivery Type, like Inbound and Outbound, as percentage of the total count of deliveries based on the location and the date range set in the filter above. By hovering over the chart, you can view the percentage for each Delivery Type. A legend for the Delivery Types, Inbound and Outbound, is displayed below the chart.

Viewing Inbound, Outbound or All Deliveries

In addition to seeing delivery metrics, you can navigate to the following pages to view deliveries or create a delivery, for example.

• To view deliveries, select one of the following options in the View Deliveries drop-down menu:

  • Inbound Deliveries

    Lists all inbound deliveries assigned to your preferred or a selected location. Most commonly, these are merchandise returns being picked up from a customer and delivered back to a store.

  • Outbound Deliveries

    Lists all outbound deliveries assigned to your preferred or a selected location. Most commonly, these are deliveries being sent from a store for delivery to a customer.

  • All Deliveries

    Lists all outbound and inbound deliveries for all locations or a selected location.

  For more information about how to view deliveries, see the Searching & Filtering Lists of Deliveries chapter.

• To create a new delivery, select the Create Delivery button. For more information about how to create a delivery, see the Create a Delivery section.

• To navigate to any available menu within the Collect and Receive application, open Ask Oracle. For more information about Ask Oracle, see the Ask Oracle section.