3 Search Options

Use the Search options to restrict the orders displayed at the New Orders, Ready to Pick, Ready to Ship, Ready to Pick Up, or All Orders screens.

How to display the Search options: Click the magnifying glass icon in the Search Criteria field at the top of the screen. The Search options drawer open to the right of the screen.

Selecting one or more search criteria: Enter one or more of the search criteria described below and select Apply to search. Otherwise, select Clear to clear the entered search criteria, or Cancel to exit the Search options.

Field	Description
Order Number	Optionally, enter a full or partial order number to restrict the results to orders that start with or match your entry. This is the code assigned to identify the order in the originating system. For example, an entry of 123 matches order numbers of 12345 of 123ABC. Also, searching is not case-sensitive: a search for abc matches an order number that includes ABC. Note: Two orders can be assigned the same order ID if, for example, the customer added a new item to an existing order in the system where the order was placed.
Last Name	Optionally, enter a full or partial last name to restrict the results to orders placed by customers whose last names start with or match your entry. For example, an entry of John matches customers whose last names are John or Johnson. Not case-sensitive: an entry of john or JOHN matches John or Johnson.
Date From	Optionally, enter or select the earliest order date to include in the search results. Based on the date and time when the order was created in Order Broker, which might be different from the date when the order was created in the originating system. If you enter a Date From but not a Date To, the search results include orders with dates from the Date From to the current date. Your entry must be a valid date format for your organization.
Date To	Optionally, enter or select the latest order date to include in the search results. Based on the date and time when the order was created in Order Broker, which might be different from the date when the order was created in the originating system. If you enter a Date To but not a Date From, the search results include orders with any dates up until the Date To. Your entry must be a valid date format for your organization.
Phone Number	Optionally, enter a full or partial daytime phone number, excluding any formatting (such as parentheses or hyphens) to display orders if the customer who placed your order has a daytime phone number that matches or starts with your entry. For example, an entry of 555 matches daytime phone numbers that start with area code 555.
Fulfillment Type	Optionally, select a fulfillment type of Delivery or Pickup, indicating if the order should ship to the customer or if the customer will come to the store to pick it up. See the Store Connect Overview for background. Displayed when? The option to search based on fulfillment type is provided only if: Your current store location supports both types of orders, or if the location previously supported both types of orders, and there are still any open orders of the now-unsupported order type assigned to the location; or You are using the All Orders screen, and there are any store locations in your organization that support both types of orders, or if any locations previously supported both types of orders, and there are still any open orders of the now-unsupported order type. For example, if pickup orders were previously supported, the Fulfillment Type option is still displayed until all pickup orders that were previously assigned are picked up, rejected, or canceled.
Express Deliveries Only	Optionally, select Express Deliveries Only to display orders only if they use a carrier flagged for express delivery. This selection restricts the results to Delivery orders only. This option applies only to delivery orders.
Request ID	Optionally, enter a valid request ID to display the order assigned to that ID. Must be an exact match.
Originating Location	Identifies the location where the order was placed. This might be a store location, or the distribution center if, for example, the order originated through the web storefront. Displayed only from the All Orders screen. Optionally, select a location from the list, or enter a full or partial location name to filter the displayed locations to those that start with or match your entry, and then select a location from the filtered list.
Fulfilling Location	Identifies the location that ships the order (delivery) or where the customer picks up the order (pickup).Displayed only from the All Orders screen. Optionally, select a location from the list, or enter a full or partial location name to filter the displayed locations to those that start with or match your entry, and then select a location from the filtered list. Searching for unfulfill shows orders that could not be fulfilled. If a delivery order is fulfilled out of more than one location, the search results display orders that include at least one item assigned to the specified fulfilling location.